Medical Director

Job Description Summary

With nearly 30 years of experience in providing advanced primary care, Care More Health delivers exceptional patient experiences. Compassionate clinicians take the time to understand each patient’s unique health needs while also removing barriers to access. Patients trust us to receive the right personalized care where and when they need it – in our care centers, at home or virtually – to improve their health outcomes and quality of life.

The Medical Director at Care More Health is a physician leader responsible for advancing Care More’s mission of delivering high-quality, patient-centered care through value-based care, population health management, and integrated clinical delivery models. This role provides clinical and operational leadership within an assigned market, region, and/or clinic footprint, with direct management responsibility for Primary Care Physicians, Nurse Practitioners, and potentially ancillary clinical team members.

The Medical Director drives clinical quality, patient experience, provider performance, and efficient care delivery, while fostering a strong culture of accountability, collaboration, and clinical excellence.

• Lead, coach, and manage a team of clinicians (MD/DOs, NPs/PAs, and potentially ancillary staff) to deliver exceptional patient care and consistent performance outcomes.
• Provide mentorship, guidance, and support to clinicians to promote clinical excellence, professional development, and strong team engagement.
• Ensure adherence to clinical standards of care, evidence-based guidelines, Care More protocols, and regulatory requirements.
• Participate in provider recruitment, onboarding, training, and performance management, including goal-setting and ongoing feedback.
• Partner with Clinical Operations to ensure appropriate staffing models, coverage, and workflow optimization to meet patient access and quality goals.

• Drive performance across value-based care priorities including chronic disease management, preventive care, care gap closure, and appropriate utilization of services.
• Support clinical initiatives tied to quality measures (e.g., HEDIS/Stars, patient safety, clinical documentation improvement, and member outcomes).
• Monitor clinical performance metrics and implement action plans to improve outcomes and patient experience.
• Support documentation integrity, risk adjustment accuracy, and appropriate clinical coding practices as applicable.
• Promote proactive care models that reduce avoidable ED visits, admissions, and readmissions while improving continuity of care.

• Partner with operational leaders to ensure efficient clinic workflows, strong patient throughput, and high-quality service delivery.
• Lead and participate in interdisciplinary team meetings, huddles, and case conferences to align care delivery and member management strategies.
• Escalate and resolve complex clinical or operational issues impacting patient care, provider performance, or compliance.
• Support service recovery efforts, addressing patient concerns and complaints with professionalism and urgency.
• Culture, Engagement & Change Leadership
• Build a high-performing, mission-driven care team by reinforcing Care More values, accountability, and collaboration.
• Support clinician engagement and retention through effective leadership, recognition, and development opportunities.
• Serve as a change leader during evolving regulatory, operational, or clinical program updates to ensure successful adoption and sustained performance.
• Compliance, Safety & Regulatory Alignment
• Ensure compliance with all federal and state regulations, including HIPAA and applicable clinical practice standards.
• Promote a culture of safety, quality, and continuous improvement across the clinical team.
• Support readiness for audits, quality reviews, and regulatory surveys, ensuring consistent standards and documentation practices.

• MD or DO degree…