Sales Associate

* Assist customers in selecting products and services that meet their pets’ needs.
* Process sales, returns, and exchanges accurately and efficiently.
* Stock shelves, replenish merchandise, and support inventory integrity.
* Assist with store recovery, merchandising, and promotional set-ups.
* Follow all company policies, procedures, and safety standards.
* Support additional tasks and responsibilities as assigned.
* Previous retail or customer service experience preferred but not required.
* Passion for animals and interest in pet care.
* Strong communication and interpersonal skills.
* Ability to multitask and work in a fast-paced environment.
* Basic math skills and comfort handling cash and transactions.
* Strong attention to detail and reliability.
* The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.
* Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
* Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.
* Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
* Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.
* Purpose-driven work that makes a difference for pets and people.
* A welcoming, inclusive team environment.
* Opportunities to learn, grow, and explore career paths.
* A fun, fast-paced role where no two days are the same.
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