Business Office Associate

Business Office Associate

Full‑time position, Sunday – Thursday 9 am‑5 pm.

The Business Office Associate is responsible for a varied number of tasks, both clerical and more complex, and must aid colleagues in their work. Duties include greeting and helping business patrons as necessary, answering phones and emails, and assisting in financial transactions (processing monthly invoices, receiving payments, etc.).

Other duties also include handling paperwork, creating and maintaining records and databases, taking minutes, conducting research, checking and auditing the time clock, orienting and training new employees, answering customer inquiries, walking them through contracts and other processes, completing any tasks that arise, and ensuring required forms to maintain certifications and licenses with local, state, and federal departments are completed.

• Knowledge and proficiency with Microsoft Office.
• Attention to detail.
• Caring, patient, and professional demeanor.
• Responsible and reliable.
• Ability to handle multiple priorities.
• Professional written and verbal skills for effective communication (good interpersonal abilities); competence in organizational time‑management, attention to detail, and accurate record‑keeping skills.
• Good judgment, problem‑solving and decision‑making skills.
• Ability to become proficient with Quick Books with on‑the‑job training.

The Grand Residence is a non‑smoking community; staff do not smoke on the premises, on a break, or at any time during their work shift.

• Medical Insurance (UPMC)
• Dental Insurance (United Concordia)
• Vision Insurance (VBA)
• Paid Time Off (PTO)
• Lunch and Beverage During Shift

The Grand Residence is an equal‑opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.

The Grand Residence makes hiring decisions based solely on qualifications, merit, and business needs at the time.