Dining Services Director

Position Title:
Dining Services Director - Upper St Clair, PA

Salary: $95,000 - $110,000

Other Compensation: 15% Bonus Eligible

Unidine is a leading hospitality food service group dedicated to crafting memorable guest experiences. Our restaurants, bars, cafeterias and bistros provide extraordinary dining while staying ahead of industry trends and using the freshest ingredients.

The Director of Dining Services is the strategic business leader of the community’s food and beverage/culinary operation, ensuring resident and client satisfaction while meeting financial goals and driving a positive work environment. You will oversee departmental strategies and execute Compass Community Living’s service strategy.

• Develop and implement overall operating strategy aligned with the business strategy.
• Own driving desired outcomes, hold leadership team accountable for service behaviors.
• Evaluate personnel, operations, and culinary situations and recommend actions.
• Maintain a professional demeanor, adapt and problem‑solve during stressful periods.
• Perform daily walk‑throughs to ensure compliance with regulations and standards.
• Direct safety, sanitation and maintenance programs.
• Lead pre‑meal briefings and staff meetings for continuous communication.
• Advise executives, supervisors and staff on relevant information in a timely manner.

• Analyze market dynamics and business objectives to diagnose strengths, anticipate risks and develop strategies.
• Recognize and understand P&L drivers to evaluate results and identify opportunities.
• Develop overall budget and manage the account within budget while delivering maximum value.
• Coach the team to manage wages, food and beverage costs, and controllable expenses.
• Review financial reports and statements to assess performance against budget.
• Work with the team to resolve concerns and improve financial performance.

• Understand the client’s business model and prioritize resident needs.
• Build and maintain relationships with residents, staff and other departments.
• Review resident satisfaction data and take corrective actions as needed.
• Improve service through communication, mentorship and coaching.
• Stay aware of market trends and introduce new products to exceed expectations.
• Empower employees to provide excellent service that meets satisfaction.

• Lead team member meetings regularly.
• Create a positive work environment and model appropriate behaviors.
• Establish performance, budget and team goals.
• Solicit feedback, apply an open‑door policy and review employee satisfaction.
• Coach and mentor team members to reach their potential.
• Cross‑train skills and promote professional growth.
• Find, train and retain talent through behavioral interviewing.
• Hire leadership team members with strong expertise and entrepreneurial spirit.
• Ensure fair and equitable treatment of employees.
• Hold self and team members accountable.

• B.S. in Food Services Technology/Management or related field; or A.A. plus four years of directly related experience.
• 5–7 years of direct food service operational management experience with inventory and purchasing control.
• Strong knowledge of food and catering trends focusing on quality, sanitation, cost controls, and presentation.
• Previous P&L accountability or contract‑managed service experience is desirable.
• Strong supervisory, leadership, management and coaching skills.
• Excellent verbal and written communication skills.
• Ability to communicate at all organizational levels.
• Excellent financial, budgetary, accounting and computational skills.
• Proficient computer skills including Microsoft Office, e‑mail and the Internet.
• Serv Safe Certified

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Compass Group is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Certain positions may require Florida Level 2 background screening.