Office Support Associate - McKinley Health Center

Office Support Associate - McKinley Health Center

Perform clerical and reception duties and assist the staff in meeting the day to day operation of the clinic.

• Answer telephone calls, refer questions to providers as appropriate and relay messages.
• Make appointments, cancel and reschedule when necessary.
• Sign in scheduled and walk-in patients.
• Pick up mail and distribute to respective providers.
• Duplicate or copy materials as needed.
• Assess need for and order office supplies from Business Office.
• Assist in gathering specific clinic statistics.
• Make outside referral for providers as instructed.
• Assist in new employee orientation to the unit.
• Work in other units as necessary.
• Greet and direct patients as appropriate.
• Keep work areas and sign-in desk clean and orderly.
• Document all cancellations and DNKAs appropriately.
• Participate in continuous Quality Improvement activities as assigned.
• Responsible and accountable to support and ensure a culture of safety, quality and risk management including compliance with ethics.
• Perform other duties as assigned; these vary depending on the specific unit to which the position is assigned.

High school diploma or equivalent.

Any one or combination totaling eighteen (18) months from the categories below:

• College coursework in any curriculum as measured by the following conversion table or its proportional equivalent:
  • 30 semester hours equals one (1) year (12 months)
  • Associate's Degree (60 semester hours) equals eighteen months (18 months)
• Work experience performing office/clerical activities, including the use of computer systems.

• Minimum of six (6) months to one (1) year of experience working in a medical clinic, physician office, outpatient healthcare setting, or similar clinical environment.

• 100% full-time Civil Service 0846 - Office Support Associate, appointed on a 12-month basis.
• Expected start date as soon as possible after 7/20/2026.
• Collective bargaining wage of $20.082 per hour.
• Sponsorship for work authorization is not available for this position.

• Health
• Dental
• Vision
• Life Insurance
• Retirement Plan
• Paid time Off
• Tuition waivers for employees and dependents

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodation portal.

Requisition

Job Category:
Administrative Support

Apply at: (Use the "Apply for this Job" box below)..edu