Office Manager

Office of Enrollment Management

The University of Illinois Urbana‑Champaign is seeking a highly organized, proactive Office Manager to support the Office of Enrollment Management’s senior leadership team. In this pivotal role, you will serve as a central hub of coordination and collaboration, providing high‑level administrative support to the Associate Provost for Enrollment Management and key unit directors across admissions, registrar services, marketing and communications, data analysis, and student financial aid.

Provides administrative support for the Associate Provost and the Enrollment Management unit directors and their operations. This includes general office support to the Associate Provost, the Registrar, the Executive Director of Undergraduate Admissions, the Director of EM Marketing, Communications, and Strategic Initiatives, the Director of EM Data Analysis and System Services, and their teams. The position also assists the Executive Director of Student Financial Aid, the Director of Principal's Scholars Program, and the Assistant Director of Business Operations as needed.

• Works with the Associate Provost, Assistant Director of Business Operations, EM unit directors and staff to ensure that all purchases and business functions within the EM units are created, processed and reconciled in a timely manner. This includes the creation and processing of transactions in Banner, P‑Card, T‑Card, i‑Buy, Emburse Enterprise, and other business systems, including My‑UI‑Financials. Serves as a back‑up approver of expense reports when the Assistant Director of Business Operations is on vacation.
• Manages the calendars for the Associate Provost and the Enrollment Management unit directors, assists with high‑level correspondence, safeguards confidential information, independently answers correspondence, and completes special projects as needed. Answers the Enrollment Management main phone line, using judgment to best address questions and concerns, and forwards calls as appropriate. Greets visitors to the EM management suite. Gathers, reviews, prioritizes and disseminates the mail for the Associate Provost and EM unit directors.
  
  May answer mailed requests for data and historical information. Composes letters and email on behalf of the Associate Provost of unit directors upon their request, and edits documents as requested.
• Assists the Assistant Director of Business Operations with annual requisition renewals and contracts for EM units; property accounting duties including updating records in FABweb, completing biennial inventory, surplus property; and Pinnacle requests.
• Schedules internal and external meetings which may include campus level committees, campus administrators, senior department staff, and other personnel. This may include creating and disseminating agendas and taking minutes to be shared with unit directors. Plans and organizes events to host external and internal stakeholders as necessary which can involve meeting space rental, ordering catering, sending invitations, creating presentations, etc.
• Completes project assignments which may entail research, gathering data, preparing presentations, etc. under strict deadlines. Answers requests for information from the chancellor, provost, and college deans in support of the Enrollment Management unit directors. These requests may require safeguarding and appropriate handling of confidential information. Also, manages the Race/Ethnicity approval process and acknowledgement forms.
• Makes travel arrangements for the Enrollment Management unit directors and staff which may involve a complex itinerary. Also assists with travel arrangements for other staff as needed, including the processing of payments and reimbursements.
• Manages the onboarding process for new employees in EM units. Schedules initial training meetings and ensures staff has adequate equipment/resources to perform their functions (supplies, Pinnacle, door swipe access, keys if needed, etc.). Also manages exit process for staff who are leaving EM units. Schedules exit interviews, ensures equipment/keys are returned, and other logistical duties.
• Poi…