Supervisor Skip Department

Supervisor Skip Department

Motorola Solutions

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At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

MVTrac/MVConnect, a Motorola Solutions Company, is a full-service recovery operation, connecting lenders and repossession agents to facilitate quicker and more compliant recoveries. Our technology is nothing without the people behind it. We are searching for an internal project manager responsible for making moderate to significant improvements to processes, systems, or products using conceptualizing, reasoning, and interpretation to enhance performance.

• Manage support staff including customer service, post recovery processing, and escalated account scenarios.
• Serve as an assistant to the Manager, providing support for direct‑report Manager and front line staff, overseeing teams, and tracking daily productivity of case workers in the MVTrac Skip division.
• Assist Managers in all day‑to‑day operational activities for the assigned recovery Tier.
• Review and assign accounts to case workers through MVTrac’s Account Movement Strategy Protocol.
• Ensure proper systems and procedures are in place to accurately report and approve agent fees/client fee approvals for accuracy and submission to billing.
• Respond timely to inquiries or requests.
• Assist other departments within the organization as needed.
• Document and process client requests.
• Track each staff member’s daily productivity and provide coaching as needed.

• Bachelor’s Degree or equivalent; 2+ years experience in business management.
• Experience with recovery systems, forwarding models, and productivity tracking.
• Client (auto finance) experience.
• Presentation (PowerPoint/Google Slides) skills.
• Energetic and self‑motivated; well organized and able to make proactive recommendations.
• Servant leader attitude willing to invest and grow team members to support MVTrac clients.
• Enjoy a fast‑paced, collaborative, positive, people‑oriented environment; effective multi‑tasking capability.

• 1+ years of supervisory experience.
• 2–4 years of experience in automotive finance, collections, or related industries.
• Legal authorization to work in the U.S. indefinitely; employer work permit sponsorship is not available.

• Target Base Salary Range: $60,000 – $70,000 USD.
• Consistent with Motorola Solutions values and applicable law, we provide information to promote pay transparency and equity. Pay within this range varies and depends on job‑related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
• Travel Requirements: 10–25%.
• Relocation Provided:
  None.
• Position Type:
  Experienced.
• Referral Payment Plan:
  Yes.
• Our U.S. Benefits include:
  Incentive Bonus Plans;
  Medical, Dental, Vision benefits; 401K with Company Match; 10 Paid Holidays;
  Generous Paid Time Off Packages;
  Employee Stock Purchase Plan;
  Paid Parental & Family Leave; and more!

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally‑protected characteristic.

We are proud of our people‑first and community‑focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation, please complete the Reasonable Accommodations Form so we can assist you.