Customer Service Representative; E University Ave

Position: Customer Service Representative (02900) - 407 E University Ave
Company Description

Job Description

Join our team as a Customer Service Representative at our Urbana location! We're looking for friendly and professional individuals to provide exceptional service to our customers at 407 E University Ave, Urbana, United States.

* Answer phone calls and take customer orders accurately and efficiently

* Prepare and make pizzas according to company standards and customer specifications

* Process cash and card transactions, ensuring accurate handling of money

* Deliver outstanding customer service, addressing inquiries and resolving issues promptly

* Maintain a clean and organized work environment, adhering to food safety and hygiene standards

* Collaborate with team members to ensure smooth operations during busy periods

* Assist with various tasks as needed, including cleaning and restocking supplies

* Lift and move items weighing up to 25 lbs as required

Qualifications

* Excellent customer service skills with a friendly and positive attitude

* Strong communication abilities, both verbal and written

* Basic computer skills and ability to learn new systems quickly

* Proven multitasking skills and attention to detail

* Flexibility to work weekends, holidays, and various shifts as needed

* Physical ability to stand for extended periods and lift up to 25 lbs

* Cash handling experience preferred

* Food preparation knowledge or willingness to learn

* Ability to follow directions and adhere to company policies and procedures

* High school diploma or equivalent preferred

* Previous experience in food service or customer-facing role is a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.