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METCAD Interest Form

Job in Urbana, Champaign County, Illinois, 61803, USA
Listing for: City of Champaign
Full Time position
Listed on 2026-07-01
Job specializations:
  • Customer Service/HelpDesk
    Emergency Crisis Mgmt/ Disaster Relief, Call Center / Support, Bilingual, Interpreter
Salary/Wage Range or Industry Benchmark: 35000 - 45000 USD Yearly USD 35000.00 45000.00 YEAR
Job Description & How to Apply Below
Position: METCAD 9-1-1 Interest Form

Please note that this is METCAD's interest form and not an official application.

Please take a moment to fill out our interest form at  and select 911 Telecommunications.

Filling out this form ensures communication from about upcoming events, job posting, and other helpful information.

METCAD is a consolidated dispatch center which was established in June of 1979 with 9 Telecommunicators and an Administrative staff of two. Today, METCAD answers emergency 9-1-1 calls for all of Champaign County. With over 30 employees, METCAD provides direct dispatch service for all law enforcement and fire agencies through-out Champaign County.

Our Telecommunicators serve as essential personnel, providing emergency and non-emergency telephone and text assistance for Police, Fire, and Emergency Medical Services (EMS) by quickly and accurately collecting and documenting critical information from callers in high-stress situations into the dispatch system.

Learn more about how to become a Telecommunicator at (Use the "Apply for this Job" box below)..

To apply for our Experienced Telecommunicator visit us at

Minimum Qualifications:
  • U. S. Citizen or legally authorized to work in the United States (must meet I-9 requirements)
  • Valid Driver's License
  • High School Diploma or equivalent.
  • Ability to work shifts, weekends, holidays, and overtime.
  • Ability to solve problems and provide excellent customer service in stressful situations.
  • Ability to acquire mandated certifications (i.e. Law Enforcement Agency Data Systems, Emergency Medical Dispatch, National Incident Management Systems) during the training phase.
  • Experience with dispatching, customer service, and computer use are preferred.
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