METCAD Interest Form
Listed on 2026-07-01
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Customer Service/HelpDesk
Emergency Crisis Mgmt/ Disaster Relief, Call Center / Support, Bilingual, Interpreter
Please note that this is METCAD's interest form and not an official application.
Please take a moment to fill out our interest form at and select 911 Telecommunications.
Filling out this form ensures communication from about upcoming events, job posting, and other helpful information.
METCAD is a consolidated dispatch center which was established in June of 1979 with 9 Telecommunicators and an Administrative staff of two. Today, METCAD answers emergency 9-1-1 calls for all of Champaign County. With over 30 employees, METCAD provides direct dispatch service for all law enforcement and fire agencies through-out Champaign County.
Our Telecommunicators serve as essential personnel, providing emergency and non-emergency telephone and text assistance for Police, Fire, and Emergency Medical Services (EMS) by quickly and accurately collecting and documenting critical information from callers in high-stress situations into the dispatch system.
Learn more about how to become a Telecommunicator at (Use the "Apply for this Job" box below)..
To apply for our Experienced Telecommunicator visit us at
Minimum Qualifications:- U. S. Citizen or legally authorized to work in the United States (must meet I-9 requirements)
- Valid Driver's License
- High School Diploma or equivalent.
- Ability to work shifts, weekends, holidays, and overtime.
- Ability to solve problems and provide excellent customer service in stressful situations.
- Ability to acquire mandated certifications (i.e. Law Enforcement Agency Data Systems, Emergency Medical Dispatch, National Incident Management Systems) during the training phase.
- Experience with dispatching, customer service, and computer use are preferred.
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