Customer Service Representative; E University Ave

Customer Service Representative (02900) - 407 E University Ave

Join our team as a Customer Service Representative at our Urbana location! We're looking for friendly and professional individuals to provide exceptional service to our customers at 407 E University Ave, Urbana, United States.

Full-time position. Job Category Org:
Store Customer Service Rep.

• Answer phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and card transactions, ensuring accurate handling of money.
• Deliver outstanding customer service, addressing inquiries and resolving issues promptly.
• Maintain a clean and organized work environment, adhering to food safety and hygiene standards.
• Collaborate with team members to ensure smooth operations during busy periods.
• Assist with various tasks as needed, including cleaning and restocking supplies.
• Lift and move items weighing up to 25 lbs as required.

• Excellent customer service skills with a friendly and positive attitude.
• Strong communication abilities, both verbal and written.
• Basic computer skills and ability to learn new systems quickly.
• Proven multitasking skills and attention to detail.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Cash handling experience preferred.
• Food preparation knowledge or willingness to learn.
• Ability to follow directions and adhere to company policies and procedures.
• High school diploma or equivalent preferred.
• Previous experience in food service or customer-facing role is a plus.

All your information will be kept confidential according to EEO guidelines.