Student Financial Aid Administrator - Office of Student Financial Aid

Student Financial Aid Administrator - Office of Student Financial Aid

University of Illinois Urbana-Champaign

Plan, operate, process and report a wide range of financial aid programs and services provided by the Office of Student Financial Aid (OSFA) to student populations representing a wide range of backgrounds, identities, and lived experiences. OSFA is responsible for the administration and coordination of federal, state and institutional financial aid programs totaling over $1.2 billion annually and provide financial aid information and services to 60,000 students.

• Provide advice and counsel to clients of the Office of Student Financial Aid, either in‑person, by telephone or through written correspondence (including e‑mail).
• Be knowledgeable of all student financial aid programs and services.
• Serve as liaison with University offices and other related financial aid agencies.
• Utilize available resources and provide presentations to large groups as well as work one‑on‑one with students and their families.
• Represent OSFA on institutional, state and federal committees and at professional conferences and workshops.
• Develop a thorough knowledge of legislation governing financial aid programs and federal needs analysis methodology.
• Exercise professional judgment when financial aid program guidelines do not seem to adequately address a specific situation.

• Coordinate the staff efforts required to carry out program responsibilities and educate/train other office staff regarding the programs for which they are responsible.
• Responsible for the administration of programs and execution of procedures specified on the Office of Student Financial Aid Program Responsibilities list.
• Responsible for:
  • student awarding
  • disbursement and reconciliation of federal, state and institutional financial aid
  • accounting and funds management
  • maintenance of student record
  • application in‑take and processing
  • verification of student records
  • scholarship administration

• Bachelor’s degree in business, communications, humanities, social sciences, or a closely related field to the position.
• One (1) year (12 months) of professional experience working in student services, financial aid/loans or a closely related field (i.e., customer service, client services/relations) within higher education or a related agency (e.g., IL Student Assistance Commission (ISAC), tax accounting, tax preparation services, banking, healthcare, or insurance).

• Master’s degree in Student Personnel, Higher Education, Business Administration or a related field.
• Successful experience in student financial aid or client services.
• Experience presenting information to large groups of people.

The position is a 100% full‑time Civil Service 5011 - Financial Aid Associate position. The expected start date is as soon as possible after the close of the search. The budgeted salary for this position is $52,000/year. Employees hired into this position are expected to work on‑site at the University of Illinois Urbana‑Champaign campus on a full‑time basis with the possibility of hybrid work options.

Sponsorship for work authorization is not available for this position.

This position is eligible for benefits including Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

The University of Illinois System is an equal‑opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. It provides the non‑discrimination statement and other required information about background checks, sexual harassment/misconduct disclosures, and employment eligibility review.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodation portal, or by contacting the Office for Access & Equity at 217‑333‑0885, option #1, or accessibility.