Health Information Coordinator

McKinley Health Center aims to provide high-quality ambulatory healthcare and health education to students and medical expertise to University leadership. The Center is also accredited through the Accreditation Associate for Ambulatory Health Care (AAAHC). Employees at MHC are required to provide proof of certain immunizations according to recommendations from the Center for Disease Control (CDC) Advisory Committee on Immunization Practices (ACIP) guidelines.

To review the full policy, please  - Immunizations.

Our staff works on campus with an academically talented and diverse student population representing a wide range of backgrounds and experiences, including international students.

Serves as the institutional owner and operational steward of McKinley Health Center's electronic health record system while supporting data-driven assessment, reporting, and strategic planning.

• Training, Knowledge Management, and Process Improvement:
  Develop, maintain, and deliver comprehensive training programs for all McKinley Health Center staff related to all EHR products, clinical workflows, referral processes, and etc.; serve as the primary trainer for new employees and provide ongoing training for existing staff; create, maintain, and update training materials including written guides, videos, workflow maps, and reference documents; build and manage a centralized digital training library so staff have consistent access to current procedures and best practices;
  
  identify opportunities to improve clinical, administrative, and system workflows through data analysis, staff feedback, and direct observation; design and implement new or improved processes to increase efficiency, reduce errors, and improve patient experience; lead process improvement initiatives and coordinate changes with clinical staff, leadership, and IT; monitor and evaluate the effectiveness of new workflows and training programs; ensure the EHR supports accurate clinical documentation, referrals, and continuity of care;
  
  partner with providers, nursing, and medical records to validate workflows; ensure HIPAA, FERPA, and regulatory compliance.
• Health Information Systems Leadership:
  Serve as McKinley’s primary product owner for all EHR systems (Medicat One, Rcopia, QS/1, Exa PACS/KONICA Minolta, Harvest/Orchard); translate clinical, administrative, and regulatory needs into system configuration, workflows, and data structures; oversee system updates, testing, and deployment; monitor data integrity, system performance, and user adoption; act as McKinley’s primary liaison to the Medicat One’s support team for system configuration, issue resolution, upgrades, and enhancement requests.
• Assessment, Reporting and Analytics:
  Compile, clean, manage, and analyze clinical, operational, and utilization data to support leadership decision-making; develop reports, dashboards, and visualizations for McKinley leadership; support strategic planning, goal tracking, and annual reporting for McKinley Health Center.

• Bachelor’s degree in a health-related field.
• Two (2) years (24 months) of work experience in health information in a health care facility or program.
• Based on institutional requirements, a current/valid registration and certification as a Registered Health Information Technician (RHIT) and/or Registered Health Information Administrator (RHIA) by the American Health Information Management Association (AHIMA).

• Master’s degree in Nursing, Health Informatics, Healthcare Administration, Public Health, or related field.
• Experience working with data systems, dashboards, and reporting tools.
• Experience with data analysis, reporting, and visualization tools including Microsoft Excel and Tableau.
• Experience creating written procedures, workflow documentation, and training materials.
• Experience with Medicat One or similar EHR systems.
• Experience supporting assessment, and process improvement in a healthcare facility.

• Strong understanding of clinical workflows and medical records.
• Ability to analyze, visualize, and interpret health and operational data.
• Strong…