Senior Manager - Solutions Engineering; RapidScale

Position: Senior Manager - Solutions Engineering (RapidScale)
** Company
* * Cox Communications, Inc.
** Job Family Group
** Sales
* * Job Profile
** Sr Manager, Sales Engineering - RS
** Management Level
** Sr Manager - People Leader
** Flexible Work Option
** Can work remotely but need to live in the specified city, state, or region
** Travel %
** Yes, 25% of the time
** Work Shift
** Day
* * Compensation
* * Compensation includes a base salary of $ - $. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $56,000.00.
** Job Description
** At Rapid Scale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies.

Rapid Scale is seeking a Senior Manager of Solutions Architecture to lead a high-performing team of Senior Solutions Architects specializing in cloud and managed services solutions. In this pivotal leadership role, you will coach, mentor, and develop a team of consultative technologists responsible for designing outcome-driven cloud architectures. You’ll ensure your team consistently delivers exceptional results by aligning Rapid Scale’s technology capabilities with customers’ business objectives.

Your leadership will span tactical deal support, strategic account engagement, and continuous improvement of team process, product knowledge, and architectural maturity. You'll also serve as an executive-level technical advocate both internally and with clients, helping refine and evolve Rapid Scale’s cloud solutions in a way that’s directly informed by client needs. Finally, you’ll be called upon to represent Rapid Scale at trade shows, partner events, and other public speaking engagements.

Key Responsibilities Team Leadership & Development
* Recruit, lead, and coach a team of Solutions Architects focused on cloud and managed IT services solutions.
* Ensure your team effectively collaborates cross-functionally with other generalist and specialist Solutions Architects to provide holistic, multi- and hybrid-cloud solutions meeting clients’ needs and business outcomes.
* Build individual growth plans and guide the team in obtaining technical certifications and internal milestones aligned with Rapid Scale’s go-to-market strategy.
* Foster a collaborative, outcome-focused team culture where architects and engineers consistently deliver compelling, business-aligned solutions.
* Lead by example through strategic customer engagement, team participation, and ongoing technical development.

Customer Engagement & Sales Support
* Act as an executive sponsor in key customer engagements, providing strategic and technical oversight during discovery, design, and presentation phases.
* Guide your team in tailoring cloud architectures to client outcomes, blending hosted/private cloud, public cloud, and managed services.
* Oversee and participate in complex workshops, whiteboarding sessions, and stakeholder alignment exercises.
* Drive excellence in proposal and RFP responses through technical reviews and refinement of solution strategies.
* Represent Rapid Scale as a leader with alliance and channel partners, providing a single point-of-contact with leadership and regional partner teams
* Work with alliance partners to establish and ensure successful implementation of partner programs.

Technical Oversight & Enablement
* Partner with Product and Engineering teams to bring field insight into future roadmap discussions, ensuring that customer voice shapes evolution.
* Ensure team solutions reflect Rapid Scale’s standards for performance, security, compliance, and innovation.
* Own the pre-sales technical review process (SOW/Design validation), approving and advising on technical…