Digital Enablement Manager

We are seeking a Digital Enablement Manager to drive the successful adoption of enterprise technologies across a growing professional services organization. This role leads technology rollout strategies, change initiatives, and training programs to ensure new tools deliver measurable business impact.

You will partner with cross-functional leaders to improve operational efficiency, strengthen digital capabilities, and embed technology into core business processes.

• Develop and execute adoption strategies for enterprise platforms, collaboration tools, and emerging technologies.
• Design and deliver training programs (virtual and in-person) to ensure user proficiency.
• Create documentation including user guides, best practices, and process workflows.
• Lead change management efforts to support system implementations and minimize disruption.
• Measure adoption success and refine strategies using data and stakeholder feedback.
• Collaborate with business leaders to align digital initiatives with organizational goals.
• Partner with vendors to support implementation and training efforts.
• Stay current on digital transformation trends and best practices.

• Demonstrated experience leading enterprise technology adoption initiatives, including ownership of rollout strategies, user enablement plans, and measurable adoption outcomes.
• Proven ability to drive organizational change, including developing communication strategies, managing stakeholder alignment, and supporting leaders through technology transitions.
• Strong executive presence and communication skills, with the ability to translate complex technical concepts into clear, business-focused messaging.
• Solid understanding of enterprise technology environments, including collaboration platforms, business systems, and emerging digital tools.
• Experience defining and tracking adoption metrics, analyzing usage data, and refining strategies based on measurable results.
• Ability to partner effectively across IT, operations, and business functions in a fast-paced, cross-functional environment.

• Certification in change management, project management (PMP), or related discipline.
• Experience supporting AI-enabled or emerging technology implementations.
• Background in professional services or matrixed organizational environments.

MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.