Revenue Operations Director

About Ave Point

Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, enabling organizations to collaborate with confidence. AvePoint serves over 25,000 customers worldwide and supports data across Microsoft, Google, Salesforce, and other collaboration environments. Our global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with solutions available in more than 100 cloud marketplaces.

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We are looking for a Revenue Operations Director – Americas to lead Rev Ops for our high-growth Americas region, one of the company's largest revenue-generating markets. This is a critical regional role that bridges Americas Sales, Marketing, and Customer Success leadership with Global Revenue Operations to drive scalable growth, operational excellence, and full-funnel alignment across strategy, execution, and planning.

Based in NYC, Arlington, or Chicago, this role is ideal for an experienced leader with a strong mix of strategic thinking, technical systems depth, and analytical horsepower who can operate cross-functionally in a complex, fast-paced, global organization. You will own the operational heartbeat of the Americas’ go-to-market motion — from pipeline generation through renewal.

• Lead Rev Ops Americas Strategy & Partnership Across Go-to-Market Functions: Serve as the primary operational partner for Americas Sales, Marketing, and Customer Success leaders, enabling their teams with the tools, insights, and process support needed to hit targets.
• Operate day-to-day for regional GTM teams: including deal structuring, CRM support, pipeline inspection, and cross-functional escalations.
• Ensure alignment between global and regional priorities: proactively advocating for Americas-specific market dynamics, customer segments, and competitive nuances.

• Regional Rev Ops tech stack leader: ensure systems support local workflows throughout the revenue cycle. Collaborate with Rev Ops global service owners to ensure technology and data are accurate and efficient.
• Adoption & optimization: drive adoption and optimization of GTM tools across the region through ongoing enablement programs and change management.
• Tooling improvements: identify and prioritize improvements to tooling and integrations that increase seller productivity and pipeline visibility.

• Design and maintain territory and account segmentation: reflect the Americas market dynamics, including SMB, Mid-Market, and Enterprise tiers across North America and Latin America.
• Quota and capacity planning: partner with global Rev Ops and regional sales leadership on quota setting, allocation, and capacity modeling.
• Monitor coverage models: recommend adjustments based on performance trends, whitespace analysis, and headcount planning.

• Own the Americas forecasting process: weekly forecast calls, pipeline health reviews, and call accuracy tracking.
• Deliver reporting: on pipeline health, revenue attainment, productivity, and funnel conversion metrics.
• Provide data-driven insights: to identify risks, accelerate deals, and improve win rates for GTM leaders.
• Executive reporting: ensure timely and reliable reporting for QBRs, board prep, and regional planning reviews.

• 7–10 years of experience in Sales, Revenue Operations, Sales Operations, or related GTM strategy roles in B2B SaaS or enterprise software environments.
• Expertise in CRM and BI tools (Microsoft Dynamics and Power BI preferred; Salesforce experience also valued).
• Proven experience in sales performance, planning, and insights, including territory design, quota management, revenue forecasting, and GTM capacity planning.
• Strong analytical skills with high proficiency in Excel/Sheets and data visualization tools.
• Experience supporting large,…