Customer Service Coordinator

Scope of the Position

Perform tasks and functions related to normal daily operation of Corporate Purchasing department and daily operation of Corporate Business Center.

• Document and maintain policies and procedures for Purchasing functions.
• Process requests to add and modify vendors for Flex‑N‑Gate facilities through Program Lifecycle Management (PLM) system.
• Document and maintain policies and procedures for vendors in compliance with TISAX regulations.
• Review and validate vendor information as needed, making corrections and adjustments as necessary.
• Obtain and maintain vendor documents as per established procedures.
• Process EFT setup‑related data relative to vendor maintenance.
• Maintain corporate data and provide necessary assistance/troubleshooting for users in Purchasing related systems.
• Develop, improve, and maintain global standards for vendor management and purchasing processes with input from Flex‑N‑Gate manufacturing facility personnel and Corporate Purchasing Group.
• Perform department‑related duties as required to ensure efficient operation.
• Working knowledge of computer systems, office equipment, and basic office management.

• Degree / Diploma in Manufacturing or related field.
• 2 to 10 years of experience in purchasing activities in a manufacturing or similar fast‑paced environment.
• Ability to work well in a team with task‑focused orientation and strong sense of delivery of work/project. Supervisory experience would be an asset.
• Strong organizational and time‑management skills with solid interpersonal and communication skills (both verbal and written).
• Proficiency with database applications and administration systems, specifically Microsoft Office.
• Knowledge of automotive industry is a plus.
• Knowledge of AS400 or similar ERP computer system.
• Proven attention to detail; detail‑oriented and punctual with deadlines.
• Ability to perform high quality work in short time frames.
• Knowledge and demonstrated skills in computer operation and basic purchasing understanding.

• Medical, dental, prescription, vision, life and disability insurance; and a flexible spending account.
• 401(k) retirement savings plan with company match.
• Extensive safety training, new hire orientation, continuous learning and development programs and tuition reimbursement.
• Paid holidays and vacation time.

Flex‑N‑Gate is an equal opportunity employer. EEO/Minorities/Females/Veterans/Disabled.