Store Manager, Retail & Store Manager

STORE MANAGER

Work with a purpose as part of a team empowering people to change their lives.

Join a team dedicated to helping every person—participants, volunteers, donors, and staff—realize the fullness of who it is God created us to be as we fight poverty with dignity.

We are a non-denominational Christian nonprofit not affiliated with any one church, rather, working with many different individuals, churches, businesses, and organizations in fulfilling our mission and vision.

Our doors first opened

January 2004in Champaign, ILaswebeganhanding out food and clothing to local families. Very quickly we became the largest “emergency food program” in Champaign County,and a leader in the community for providing access to basic resources. In addition to the weekly assistance provided through the food pantry and clothing closet, we partnered with area churches and businesses in large events designed to helpfamilieswith school supplies in the fall, meals at Thanksgiving, and gifts at Christmas.

We later added financial education classes and a computer lab, both of which represented not just the addition of new programs but signaled the desire to moveaway fromjust providing things,to offering opportunities forpeopleto grow.

After wrestling with the theologies and ideologies found in the book When Helping Hurts, we felt led to design a more developmental approach to meeting basic needs. Our new model created opportunities for individuals to acquire the resources they needed through use of the skills, gifts, and abilities God had given them. Instead of being handed a pres elected bag of groceries, our participants now shopped with store credit they earned through volunteering.

The store we now operate in Urbana is open to the entire community and generates revenue to support the store credit participants earn in addition to our other programs and services.

Reporting to the Executive Director, the Store Manager helps to fulfill our mission and vision by working closely with the Executive Director, other senior leadership, Managers, Team Members, and volunteers to facilitate the retail operations of S&L. This includes establishing a safe, spiritually healthy environment that serves everyone—volunteers, donors, and staff—by creating opportunities for everyone to grow both individually and collectively.

Our Store Manager is someone who
1) loves Jesus,
2) loves people, and
3) is a highly motivated self-starter comfortable being part of a team. You can think strategically across multiple priorities and initiatives, is a resourceful problem-solver, and detail oriented.

Alignment with Salt & Light’s Statement of Beliefs and a pastoral reference is required for consideration.

It is the primary responsibility of the Store Manager to ensure a safe and welcoming environment for every employee, volunteer, customer, and donor that reflects the grace and truth of Jesus.

• Serve as the hiring lead for all Department Managers and Assistant Managers
• In cooperation with HR, oversee the training of all managers, team members, and volunteers
• Ensure all departments are fully staffed and equipped with needed supplies
• Work directly with HR to address corrective actions
• Coach staff and volunteers on the importance of healthy, positive relationships with one another, our customers, and partner organizations and how to appropriately maintain them

• Work closely with the Receiving & Processing Department Manager to
  • Ensure all donors receive excellent customer service
  • Maintain a clean and safe donation drop-off site at both locations
  • Manage the flow of incoming donations, backstock, and storage
  • Manage the sorting and pricing of donations through our different…