Coach​/Ops Mgr Trainee

Overview

Position Summary... What you'll do...

• Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback; communicating and collaborating with all levels of associates regarding store operations, technology initiatives, merchandising, and company direction; introducing and leading company change efforts and providing clear expectations and guidance to implement business solutions and communicate business objectives to teams.
• Model and demonstrate exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model; manage and support customer service initiatives (e.g., store/community initiatives and outreach programs); ensure customer needs, complaints, and issues are resolved; develop and implement action plans to correct deficiencies and provide process improvement leadership for high-quality customer experiences.
• Drive financial performance and sales by reviewing P&L statements; assist in budgeting, forecasting, and controlling expenses; index activities to sales; monitor and ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Provide supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing associates, and promoting a belonging mindset; recruit and develop qualified associates to meet staffing needs and growth potential.
• Coordinate and oversee job-related activities by building relationships with key stakeholders, supporting plans to meet customer and business needs, identifying goals, building accountability, and communicating progress.
• Ensure compliance with company policies and procedures; support mission, values, and ethics; apply Open Door Policy in executing business processes and practices.
• Respect the Individual and Strive for Excellence: build high-performing teams, foster inclusion and collaboration, attract and retain talent, model integrity and accountability, and pursue continuous learning and improvement.

The hourly wage range is $31.25 - $38.46 per hour, with potential bonuses and benefits described below. Benefits include health, vision, and dental; 401(k) and stock purchase; company-paid life insurance; PTO (including sick leave, parental leave, family care leave, bereavement, jury duty, voting); short-term and long-term disability; and other programs such as discounts and educational benefits (Live Better U).

Live Better U is a Walmart-paid education benefit program for associates, with programs ranging from high school completion to bachelor's degrees. Tuition, books, and fees are paid by Walmart. Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

For information about benefits and eligibility, see One.

Walmart.

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
• For facilities that sell firearms, successful completion of a firearms-specific CBC and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
• Associates will be required to attend and complete all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings).

Outlined below are the optional preferred qualifications. If none are listed, there are no preferred qualifications.

• Bachelor of Science in Business Management and Leadership (through Live Better U and Bellevue University), Certificate of Completion in People and Business Leadership (through Live Better U and Bellevue University), and experience supervising 5+ direct reports including performance management, mentoring, hiring, and firing.

Primary

Location:

100 S High Cross Rd, Urbana, IL , United States of America.

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding illegal drugs and alcohol on the job.

The hourly wage range for this position is $31.25 - $38.46. This job may include regional pay zones and state pay differentials where applicable. This job has an additional differential to meet legislative requirements, where applicable.

Minimum qualifications and benefits information are subject to change. For information about benefits and eligibility, see One.

Walmart.