Assistant Manager; E University Ave

Assistant Manager (02900) - 407 E University Ave

Full-time

Job Category Org:
Store Assistant Manager

We are seeking an enthusiastic and dedicated Assistant Manager to join our team at our location on 407 E University Ave in Urbana, United States. As an Assistant Manager, you will play a crucial role in ensuring smooth daily operations, delivering exceptional customer service, and supporting the store's success.

• Oversee daily store operations and ensure efficient workflow
• Manage and motivate team members to maintain high performance standards
• Handle customer inquiries and resolve issues promptly and professionally
• Assist in training and developing new team members
• Manage cash handling and financial transactions accurately
• Maintain a clean and organized work environment
• Implement and enforce company policies and procedures
• Assist in inventory management and stock control
• Collaborate with the store manager to achieve sales targets and improve store performance
• Ensure compliance with food safety regulations and quality standards
• Respond to and address customer feedback to improve overall satisfaction
• Assist in creating staff schedules and managing employee hours

• Proven experience in customer service, preferably in the food service or retail industry
• Strong leadership skills with the ability to motivate and manage a team
• Excellent communication and interpersonal skills
• Proficiency in cash handling and basic math skills
• Ability to multitask and work efficiently in a fast-paced environment
• Demonstrated problem-solving skills and decision-making abilities
• Knowledge of food safety regulations and practices
• Physical ability to lift up to 25 pounds and stand for extended periods
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Proficiency in using point-of-sale systems and basic computer applications
• High school diploma or equivalent; additional education or training in business management is a plus
• Food handler's certification or willingness to obtain one
• Positive attitude and commitment to delivering exceptional customer experiences
• Experience leading a team; manage a staff of 3 to 15 people
• A clean driving record and ability to pass a Motor Vehicle Record check; reliable insured vehicle and valid driver's license
• Minimum age 18 years
• Ability to work when the team needs you most, including weekends and holidays; schedule flexibility

407 E University Ave, Urbana, United States