Coordinator International Safety and Security

Coordinator for International Safety and Security
- International Safety and Security (Hybrid)
Illinois International
- University of Illinois Urbana-Champaign

Illinois is a world leader in research, teaching, and public engagement. We serve the state, the nation, and the world by creating knowledge, preparing students for lives of impact, and addressing critical societal needs through the transfer and application of knowledge. Illinois is the place where we embrace difference. We embrace it because we value it. Illinois is especially interested in candidates who can contribute, through their research, teaching, and/or service, to the diversity and excellence of the Illinois community.

The University of Illinois Urbana-Champaign's Vision 2030 Global Strategy is comprised of five key strategies that will support the university in realizing its vision to be the pre-eminent public research university with a global impact. Illinois International will directly support several activities and initiatives related to the global strategy in the coming years. Learn more about Vision 2030 Global Strategy.

International Safety and Security at the University of Illinois Urbana-Champaign has an opening for a Coordinator of International Safety and Security.

International Safety and Security supports the health, safety, and security of University of Illinois Urbana-Champaign students, faculty, and staff through detailed traveler and program preparation and comprehensive incident response 24/7. International Safety and Security collaborates with units and departments on campus-including the Office of Risk Management, University Counsel, the education abroad offices, and others-to assist students and travelers in engaging in safe and productive international experiences.

Learn more about International Safety and Security. International Safety and Security is a unit of Illinois International. Learn more about Illinois International.

Supports the University of Illinois Urbana-Champaign's commitment to the health, safety, and well-being of students, faculty, and staff engaged in university-related international travel. Provides operational and administrative support for a wide range of International Safety and Security (ISS) functions, with a primary focus on managing key processes, resources, and communications. The position serves as a central point of contact for university travelers seeking safety-related guidance and support and will participate in a 24/7 on-call rotation to assist with emergency response and critical incident management abroad.

Serve as the primary point of contact for the university's international insurance and travel registry systems.

• Oversee daily operations related to university-approved travel insurance and registration processes.
• Respond promptly and professionally to inquiries from students, faculty, and staff.
• Support insurance claims, case management, and traveler assistance requests.
• Liaise with external providers to maintain service standards and update procedures.
• Guide travelers in accessing appropriate travel support resources.

Coordinate and deliver pre-departure safety training for international travelers.

• Lead both in-person and online trainings as part of a rotating schedule.
• Maintain and regularly update training content to reflect current policies and best practices.
• Assist in university-wide outreach related to international travel safety and unit initiatives.
• Support the development and delivery of emergency preparedness drills for internal stakeholders.

Track, document, and report on international health, safety, and security incidents.

• Enter incident information into the unit's tracking and case management systems.
• Maintain records of significant cases involving university travelers.
• Compile data to support internal decision-making and external reporting requirements.

Support university travelers during emergencies abroad.

• Serve in a rotating schedule for 24/7 on-call coverage.
• Advise travelers on emergency protocols and facilitate incident reporting.
• Connect travelers to appropriate support services and resources.
• Collaborate with university units and external partners to implement emergency protocols.
• Conduct welfare and accountability checks during critical incidents.
• Participate in after-action reviews to strengthen future responses.

Stay informed of evolving trends and best practices in international health, safety, and security.

• Participate in relevant professional organizations such as the Overseas Security Advisory Council (OSAC) and Pulse International.
• Attend conferences and trainings, both domestic and international, to support professional growth and represent the university.
• Travel internationally as needed to support unit initiatives.