Interpreter - French at Carle Health Urbana, IL

Overview

The Medical Interpreter serves as a cultural and linguistic resource to both patients and providers by facilitating the successful delivery of patient care services to a linguistically diverse population. In this role the interpreter participates as a neutral party or as the conduit for information that must flow between Carle staff and Limited English Proficiency (LEP) patients and/or their care providers.

License/

Certifications:

Driver's License preferred, with a current Illinois driver's license and a suitable driving record for traveling between Carle locations.

Other Knowledge/

Skills:

A reliable mode of transportation. Familiarity with medical terminology, customer service skills, and interpersonal skills. Ability to perform highly complex and varied tasks that require independent knowledge, application to a variety of situations, and exercise of independent judgment. Ability to work with diverse populations from various cultural and economic backgrounds and age groups. Ability to work as an effective member of a dedicated team in a fast‑paced healthcare environment.

Accurate and appropriate interpretation skills at all times.

Facilitates communication between Carle staff and LEP patients in a variety of modalities including in person, over the phone, and video relay. Ensures that information concerning the patient’s outpatient services, hospitalization, advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow‑up appointments, and health‑care education are accurately communicated. Successfully completes the core Interpreter Services training requirements. Represents Interpreter Services and the organization in a positive and professional manner, exercising discretion at all times.

Participates in on‑call coverage to provide interpretation services during non‑business hours and business hours as assigned. Maintains confidentiality in all matters related to patient care and visitor issues with LEP patients and their caregivers/families/escorts. Promotes customer satisfaction related to Carle services and notifies the supervisor of any issues that may be problematic for patients or Carle staff. Participates in continuing education programs and competency training to enhance the professional role of Interpreter Services.

The hourly compensation range is $20.08–$32.53 per hour. The final offer will depend on experience, qualifications, location, training, licenses, shifts worked, and compensation model. Carle Health offers a comprehensive benefits package. For more information, visit careers.carlehealth.org/benefits.

Carle Health is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, or disability. Carle Health participates in E‑Verify and may provide the necessary documentation for work authorization.

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