Special Services Operator

Job Details:

Job Location:

1101 - URBANA, IL 61802, Position Type:
Part-Time Hourly, Education Level: High School Degree / GED, Salary Range: $21.02 - $23.75 Hourly, Job Shift: Varies, Job Category:
Operations, Operations Department | Part-Time Hourly | Non-Exempt | Safety-Sensitive

Under general supervision of the Operations department, the Special Services Operator operates MTD vehicles, transports passengers in a safe, courteous, and timely manner, and communicates with and assists passengers, as required. This position reports to an Operations Supervisor and the Special Services Manager.

• Operates all vans to transport passengers safely and courteously and transports MTD vehicles between locations as required
• Operates passenger lift equipment to provide access to and from MTD vans
• Operates electronic and computerized radio, electronic destination signs, doors, lifts, camera security systems and other equipment installed on MTD vehicles
• Operates On Demand van service within the designated service boundary
• Communicates with Office Supervisors and Control to provide information on fares, transfers, routes, and other MTD policies and rules concerning conduct, service, safety, and policy changes
• Assists individuals with physical and/or mental limitations to provide access to public transportation and ensuring passenger safety
• Provides written and verbal reports to document incidents, including accident reports, incident reports, and vehicle defect reports
• Monitors the fare envelope to ensure accurate fare amounts based on information provided by daily manifest
• Inspect MTD vehicles to ensure safe access when boarding and exiting, and as required by law, and reports malfunctions and other needed repairs promptly
• Observes and responds to emergency situations involving passengers, the public, or MTD vehicles to maintain public/passenger safety, and proper bus operation

The list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

• The exertion level required for this position is considered heavy work.
• Ability to sit without discomfort for prolonged periods of time on a variety of driver’s seats in different model vehicles.
• Fit safely behind the steering wheel in such a manner that a safe clearance exists between the abdomen and the steering wheel.
• Fit in the driver’s seat to safely operate the accelerator and brake pedals.
• Constant and repetitive use of hands, arms, and fingers to grasp and push steering wheel and controls.
• Turn head up to 180 degrees in either direction on a regular and frequent basis.
• Walk and climb/descend steps to enter and exit a District vehicle.
• Operate the various securement mechanisms to secure a wheelchair on a District vehicle.
• Occasionally crouch, kneel, and bend to complete pre- and post-trip checks and to assist customers.
• Position requires ability to talk and hear; use vision to read printed materials, signs, and monitor traffic, and dexterity to use equipment properly.
• Exert up to 100 lbs. of force occasionally, 50 lbs. of force frequently, or 10 – 20 lbs. constantly to lift, carry, push, pull, or otherwise move objects.

Employee will be confined to a driver’s seat and subject to varying noise levels and frequent interruptions. The District operates vehicles in service through various weather conditions at…