Philanthropy Services Coordinator

Overview
Make an Impact Behind Every Gift
Join the Center for Philanthropy as a Philanthropy Services Coordinator, where your work ensures every donor experience is handled with precision, care, and purpose. In this highly visible and mission‑critical role, you’ll serve as a cornerstone of philanthropy operations—connecting donors, data, and impact.
This is an opportunity for someone who thrives in a fast‑paced, detail‑driven environment and takes pride in delivering excellence behind the scenes. If you enjoy building systems, solving problems, and ensuring every gift is stewarded accurately and meaningfully, this role is for you.
Qualifications

Education:

Bachelor‘s degree preferred or related experience.

Work Experience:

3 years of related experience.
Responsibilities
What You’ll Do
Own the Gift Lifecycle
Lead the end‑to‑end processing and acknowledgment of all philanthropic gifts, ensuring accuracy, timeliness, and compliance
Enter and validate donor and gift data in Raiser’s Edge, maintaining the highest level of data integrity
Generate tax receipts and tailored acknowledgment letters aligned with donor intent and gift type
Determine appropriate funds, appeals, and coding by synthesizing information from multiple sources

Drive Financial Accuracy & Accountability
Prepare and deliver monthly financial and gift reports (deposit reports, pledge reports, credit/debit summaries) in partnership with Accounting
Maintain and organize all gift documentation and audit-ready records (batch reports, donor correspondence, remittance forms)

Support Campaigns, Events & Giving Programs
Track and manage event sponsor ships and payments, partnering closely with Manager of Events and Corporate Development to ensure timely and accurate processing
Oversee the memorial giving program, including communication with families and reporting on tribute gifts

Strengthen Data & Systems
Maintain the integrity of the donor database by:
Creating and updating records
Identifying and resolving duplicates
Capturing relationship data to enhance stewardship strategies
Upload and maintain key documentation (e.g., pledge forms, fund agreements) within donor records
Conduct targeted research to fill gaps in donor and prospect information

Enhance Donor Stewardship
Partner with frontline team members to clarify donor intent and support exceptional donor experiences
Monitor daily hospital census reports to identify admitted donors and prospects, sharing insights with the team to enhance timely engagement

Advance Operational Excellence
Maintain and enhance gift processing procedures and documentation
Protect donor privacy and organizational integrity by ensuring strict confidentiality and data security
Continuously look for opportunities to improve processes, accuracy, and efficiency

What You Bring
Exceptional attention to detail and a commitment to accuracy
Strong organizational skills and the ability to manage multiple priorities and deadlines
Sound judgment, professionalism, and discretion with sensitive information
Ability to work independently while collaborating effectively across teams

Experience with donor databases (Raiser’s Edge preferred) or similar CRM systems

Why This Role Matters
Every gift tells a story. In this role, you ensure that each one is accurately recorded, thoughtfully acknowledged, and meaningfully stewarded—helping transform generosity into impact across our health system and community.
Why Join Us
Be part of a mission-driven team making tangible community impact
Contribute to a collaborative and supportive environment
Play a critical role in helping philanthropy fuel innovation and patient care

About Us
Find it here.
Discover the job, the career, the purpose you were meant for. At Carle Health, we‘re committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.
Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more…