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Insurance Support Specialist — Inbound Calls; Onsite IA

Job in Urbandale, Polk County, Iowa, 50322, USA
Listing for: TEKsystems
Full Time position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 19 USD Hourly USD 19.00 HOUR
Job Description & How to Apply Below
Position: Insurance Support Specialist — Inbound Calls (Onsite IA)

TEKsystems is seeking a client-focused call center professional to handle inbound and outbound calls from providers regarding eligibility and claim status. You will respond to inquiries by phone or email, troubleshoot basic website issues, and assist customers with payments and policy changes.

The role is contract-to-hire, onsite in Urbandale, IA, with a pay rate of $19 per hour. You will document interactions and escalate complex issues as needed in a fast-paced environment.

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