Commercial Banking Senior Lead Product Transformation Coach

About this role:

Wells Fargo is seeking a Senior Lead Agile Transformation Coach to support the Strategic Product Office within Commercial Banking. This role partners with business and technology leaders across one or more product domains to enable leaders and teams to deliver customer-centric outcomes with speed, predictability, and quality by creating alignment across product strategy, vision, investment decisions, and execution frameworks. As a member of the Strategic Product Office, this role works in collaborative partnership with cross-functional leaders, coaches, and product teams to help the organization grow in both product competencies and organizational agility.

Operating as both a strategic advisor and hands‑on coach, the role applies deep expertise in Agile and product operating models to influence leaders at all levels, support the adoption of new ways of working, and guide teams toward mature, scalable agile delivery practices.

In this role, you will:

Enable Executive Alignment & Strategic Change

* Build trusted relationships with senior leaders to guide and influence transformational change for highly complex business needs.

* Partner across Business, Technology, Digital and Operations to connect strategy, execution, and customer value.

Advance Product & Delivery Excellence

* Translate Agile and product theory into practical actions that evolve how teams collaborate, prioritize, and deliver.

* Coach teams and leaders through product discovery, roadmap creation, backlog development, and continuous delivery using modern engineering practices. Guide teams in the pragmatic use of AI tools across the product management lifecycle while reinforcing human judgment for prioritization and tradeoff decisions.

* Strengthen prioritization and decision-making through customer-centric insights and data-informed metrics.

* Promote earlier engineering and architecture involvement during ideation, problem definition, and roadmap shaping to improve feasibility, reduce rework, and strengthen delivery confidence.

Elevate Agile Maturity & Organizational Behaviors

* Foster the maturation of Agile skills, behaviors, and delivery concepts across all levels of the organization.

* Coach leaders to understand readiness and complex structures necessary to support transformation success.

* Lead the resolution of complex challenges through open-ended, analytical questioning to help rethink and change the way work is structured.

* Coach leaders and teams on operating model, governance, and risk guardrails for AI-assisted work so adoption improves speed and insight without creating fragmentation, compliance gaps, or loss of accountability.

Develop Coaching Strategy & Capability

* Create and implement comprehensive coaching plans informed by observations and maturity assessments.

* Mentor peer coaches, Scrum Masters, and other agile champions to expand coaching capabilities and consistency across the ecosystem.

* Participate in communities of practice, sharing thought leadership and guidance on proven approaches for resolving impediments to accelerate delivery.

* Apply and combine industry-standard scaling concepts to specific business problems in a pragmatic way that supports Agile values and principles.

Drive Metrics, Insights & Continuous Learning

* Partner with Product Managers and Product Owners on the effective use of metrics to drive continuous improvement and inform decisions.

* Promote transparency and flow through data, measurement, and actionable insights.

Required Qualifications:

* 7+ years of Agile (Coaching, Scrum or Product Owner) experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired

Qualifications:

* Deep expertise across Agile frameworks (Scrum, Kanban, SAFe, etc.) with the ability to tailor practices to context and business needs.

* Experience coaching product teams in areas such as product strategy, product vision, story mapping, roadmap development, backlog management, and Objective and Key Results (OKRs).

* Demonstrated practical experience with JIRA and related workflow management practices.

* Demonstrated technical and business acumen to build credibility with teams, managers, and cross-functional partners.

* Passion for continuous learning and demonstrated ability to stay abreast of latest developments in product operating models including how agile teams leverage different AI tools.

* Demonstrated AI literacy, including the ability to evaluate where AI materially improves discovery, planning, documentation, analytics, and team workflows.

* Demonstrated success leading enterprise-scale Agile transformations (20+ teams) in large, complex, regulated environments.

* Prior experience supporting or leading project-to-product transformations.

* Understanding of Commercial Banking products, processes, operations, and customer interactions.

* Exceptional communication skills-able to facilitate workshops, lead training sessions, present to…