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Hybrid IT Help Desk Technician
Job in
Urbandale, Polk County, Iowa, 50322, USA
Listed on 2026-08-30
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
AMBA in Urbandale, IA is seeking a Service Desk Technician to be the first point of contact for 800+ users. You will resolve IT issues, provide prompt, professional support, and maintain courteous communication while guiding users through solutions.
The role requires a high school diploma (associate degree a plus), basic IT knowledge across Windows/macOS, and strong teamwork and problem-solving. You will log incidents, assist with password resets, and help maintain knowledge base while
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