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Center Tech

Job in Urbandale, Polk County, Iowa, 50322, USA
Listing for: Insight Global
Full Time position
Listed on 2026-09-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Position: Support Center Tech

Support Center Technician

An insurance client in Urbandale is seeking a Support Center Technician to help the Support Center and QA teams with their top priority responsibilities. These include:

  • Handling system administration tickets through Jira and/or Service Now (adding users, unlocking accounts, navigating loss runs, entering in security, etc)
  • Testing agency management system as it connects to new Guidewire system
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