Garden Center Clerk

Garden Center Clerk page is loaded## Garden Center Clerk locations:
Urbandale, Douglas Ave, Urbandale, IAtime type:
Part time posted on:
Posted Todayjob requisition :
R220026

Additional Considerations (if any):**
- **** At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
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* Job Description:

***
* Job Title:

** Garden Center Clerk
** Department:
** Garden Center
** FLSA**:
Non-Exempt
** General Function**:

Provides prompt, efficient and friendly customer service. Replenishes merchandise, ensures cleanliness and safety in the department, answers customer questions, and runs register.
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* Core Competencies:

*** Partnerships* Growth mindset
* Results oriented
* Customer focused
* Professionalism
* * Reporting Relations:
** Accountable and

Reports to:

District Store Director;
Store Manager;
Assistant Managers of Health Wellness Home, Store Operations, and Perishables;
Garden Center Department Manager Positions that Report to you:
None
** Primary Duties and Responsibilities**:
* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
* Makes an effort to learn customers’ names and to address them by name whenever possible.
* Assists customers by: (examples include)  + escorting them to the products they’re looking for  + securing products that are out of reach  + loading or unloading heavy items  + making note of and passing along customer suggestions or requests  + performing other tasks in every way possible to enhance the shopping experience.
* Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call.
* Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
* Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
* Waters, prunes, and maintains plants in garden center department.
* Answers customer questions about plants.
* Receives and unloads product.
* Operates cash register accurately and scans product, (where applicable).
* Redeems promotional coupons, issues rain checks, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, as well as, counts back change and issues receipts.
* Places merchandise in bags or boxes, and assists courtesy personnel as needed.
* Handles customer issues and follows-up with appropriate personnel.
* Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, knows location of merchandise in the department and takes customers to an item when requested.
* Keeps register area clean, ensures adequate supplies are ready and available, reports improper cash levels in cash drawer, and helps maintain the department appearance.
* Compares totals on cash register with amount of currency in register to verify balances at the beginning and end of work shift, (where applicable).
* Sweeps garden center area daily, and hoses off lot when needed.
* Removes trash in a timely manner.
* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
* Adheres to company policies and individual store guidelines.
* Reports to work when scheduled and on time.
** Secondary

Duties and Responsibilities:

*** Prices products for customers as necessary.
* Assists in other areas of store as needed.
* Performs other job related duties and special projects as required.
** Knowledge, Skills, Abilities and Worker Characteristics:
*** Must have the ability to follow written, verbal, or diagrammatic instructions; several concrete variables.
* Must be able to perform simple addition and subtraction; copy figures, count and record.
* Must be able to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally…