L2 Sales Support - Hybrid

L2 Sales Support Urbandale, Iowa - Hybrid

We are currently looking to add to our team an exciting opportunity as an Individual L2 Account Manager.

• Take lead information from clients and answer general questions.
• Assist clients with pre-enrollment, post-enrollment and claim questions/issues.
• Research and respond to L2 agent questions in a timely manner.
• Assist with scheduling client appointments.
• Check status of applications and send confirmation to agent and client.
• Research new insurance products.
• Help implement new software/technology as needed.
• Order new client materials including .
• Submit applications using best method for the carrier (online, fax, email).

• Bachelor’s degree is preferred or the recognized equivalent in education and experience, required
• Health Insurance License within 60 days of hire
• Minimum 2 years’ experience working in the insurance industry
• Proficiency in Microsoft Office applications (Word, PowerPoint, Outlook)
• High comfort level with Excel
• Comfortable learning new software/technology as needed

• Detail-oriented
• Thorough understanding of complex group insurance terms, products, and strategies.
• Ability to contribute to a collaborative environment by consistently demonstrating a positive attitude and effort in order to achieve goals and objectives
• Demonstrate effective written and verbal communication, including the ability to actively listen and problem solve with minimal assistance
• Attention to detail and commitment to a high level of accuracy
• Ability to maintain a professional demeanor and work in a fast-paced environment
• Physical Demands:
  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Moderate stress due to regular deadlines and daily challenges.
• High finger dexterity while typing documents and forms
• Occasionally lift up to 20lbs.

• Hourly Range: $21.50 - $24.00 per hour
• The actual compensation may vary from posting based on work experience, education, skill level, and/or geographic location.
• We offer a range of market-competitive benefits that include merit increases, paid holidays, paid time off, medical, dental, vision, short- and long-term disability benefits, 401(k) + match, and life insurance.

• Work is done in a temperature-controlled, non-smoking office.
• The noise level in the work environment is usually moderate.

Warner Pacific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.