Logistics Account Manager

Logistics Account Manager

Office - Urbandale, IA 50323

Worldwide Logistics is one of the fastest growing 3PLs in the country. We operate with reinforced core values, confidence, and take pride in the job that we do every day. The transportation world is rooted in relationships - we take pride in the connections that we create on and offsite by using our unique ability to partner with others. We have an innovative and progressive culture that allows for career growth and financial rewards.

Since 1999, World Wide Logistics has grown exponentially leading to continuous rapid growth. This has given us the ability to build a brand new 76,000 square foot HQ building completed in 2023. Our new HQ features a modern amenity rich environment for employees including a café, numerous collaborative areas, food markets, a large outdoor patio seating area, and a quarter mile lighted walking path around a serene pond.

World Wide Logistics is passionate about continuous improvement and seeking out individuals who are innovative, proactive, motivated, and coachable. One of our most impactful qualities is the ability to embrace challenges, grow through change, and encourage creativity to get ahead of the constant market variables.

Responsibilities and Duties

• Build and maintain relationships with customers and carriers via phone
• Match customer freight with carriers from our database and continued carrier development
• Negotiate reasonable rates with carriers
• Set up appointments for carriers to pick up and drop off freight
• Track inbound and outbound freight to ensure on-time delivery
• Resolve any freight delivery issues

Requirements

• High school diploma or equivalent;
  Bachelor's degree in Business or related field preferred
• Minimum 1 year customer service experience; outbound phone experience preferred
• Computer literate, including Microsoft Office Suite
• Desire to learn and positive attitude
• Quality-driven and results-oriented
• Ability to negotiate
• Ability to build business relationships
• Excellent communication skills, both written and oral
• Good attendance record

Education and/or

Experience:

• High school diploma or general education degree (GED); or 1 to 3 months related experience and/or training; or equivalent combination of education and experience

What's in it for You?

• Brand new HQ building in Urbandale off I-80/35
• Competitive Salary PLUS uncapped commission potential
• Opportunities for career advancement
• Catered lunches and weekly food trucks
• Monthly Employee Appreciation Day
• Company Swag
• Employee Clubs i.e., Gardening, Art, Book, Dungeons and Dragons, etc.
• Bags Tournaments
• Community Involvement
• Casual dress
• PTO Plan
• Full suite of benefits including health, dental, vision, flexible spending plans, life insurance, voluntary life, voluntary short-term disability, voluntary long-term disability, 401k with a match, voluntary  plan
• Access to cutting-edge technology
• A collaborative and supportive team culture
• A company where your ideas are valued