Workplace Host

We are looking for a fixed term appointment from .26

Based in Media Works, Imperial’s open‑plan office space close to the White City campus, the Workplace Host is at the heart of front‑of‑house operations within this busy, dynamic facility. Working with operational colleagues to provide a warm welcome and ensure that services function at a five‑star standard for all users, you will play an important role in upholding an exciting and inspiring workplace experience for staff, visitors and VIPs at Imperial’s Professional Services Hub.

In this role, you will act as the face of front‑of‑house services within the Media Works facility. You’ll provide a warm welcome and an outstanding concierge‑style reception service, ensuring that queries and concerns from building users are addressed efficiently and effectively. Making access to the facility as smooth as possible for users, you’ll manage visitors, issue passes and arrange parking, as well as set up meeting rooms, create and update signage and monitor the cleanliness and working order of the building and its contents.

You’ll work with the Property Facilities Manager, colleagues and external contractors to solve maintenance issues swiftly, and coordinate postal services and deliveries throughout Media Works.

• Experience of providing first‑class customer service in a busy environment
• Someone who is highly personable, with excellent communication skills
• Strong administrative skills and the ability to coordinate with a large team of colleagues
• A self‑starter who is flexible, proactive and adaptable
• Intermediate understanding of MS Office applications and basic knowledge of visitor management/room booking systems
• GCSE grades A*‑C/9‑4, including English and Maths

• The opportunity to continue your career at a world‑leading institution and be part of our mission to use science for humanity.
• Benefit from a sector‑leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on‑site leisure facilities and cycle‑to‑work scheme.
• Interest‑free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

If you require any further details on the role, please contact Oliver Boote, Property Facilities Manager –

Due to the fixed term length of this appointment, we are looking for an immediate start from 01.07.2026.

Closing Date:
Midnight on Tuesday, 16th June 2026