More jobs:
Hub Coordinator - Operations, SPX Express; Northern Samar POOLING
Job in
Manila, Daggett County, Utah, 84046, USA
Listed on 2026-06-06
Listing for:
Shopee
Full Time
position Listed on 2026-06-06
Job specializations:
-
Business
Operations Manager
Job Description & How to Apply Below
Location: Manila
Department Operations Level Entry Level Location Manila The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
Conducts team briefing and documents minutes of the meeting
Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI’s are efficiently met.
Creates, reviews and validates reports of the Hub Assists Customer Support team in call outs to solve Customer support escalations
Implements process improvement initiatives & projects geared towards increasing Hub productivity
Handle payment transactions and other payment processes
Coordinates with agency coordinators in overseeing agency teams
Other tasks related to the operations of the Hub Requirements:
Bachelor’s Degree Holder At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
Has held a leadership role preferably in a warehouse or hub environment
Experience in payments processing or similar function
Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
Willing to be assigned anywhere in the designated Cluster Able to do shift work depending on agreed team schedules
Must have a continuous learning mindset; able to do administrative and other tasks in hub operations
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