Senior Product Insight Executive

Work setup:
We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.

Work schedule:

Monday to Friday, 3PM to 11PM Manila time, overlaps with UK operating hours.

Employment type:

Permanent.

Location:

Makati City, Metro Manila.

Pay range:
Php 28,000 to 36,000.

We value transparency and want to ensure a good fit for both parties. We encourage applicants who are comfortable with this salary range to apply.

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organization proudly affiliated with the prestigious University of Cambridge.

We are looking for a dedicated Product Insight Executive to join our Insight, Ideation and Impact team.

As the Product Insight Executive, you will undertake project specific tasks across all aspects of the product development cycle to support the Insight, Ideation and Impact team and the wider teaching and learning product teams.

You will work closely with our Cambridge teacher communities to deliver customer insight through project-specific market research at a product level. Insight research activities will support the teaching and learning product development and products and services teams.

Why Cambridge?

Cambridge University Press & Assessment is a world-renowned not-for-profit academic publisher and assessment organisation, proudly part of the prestigious University of Cambridge. With a legacy rooted in over 800 years of educational excellence, we are dedicated to unlocking the potential of learners and educators across the globe.

Joining Cambridge's second largest global office in the Philippines —operating for over 22 years with 1,300+ colleagues— means becoming a part of an extraordinary institution renowned worldwide. We are recognised as a Great Place to Work® for three consecutive years, reflecting our inclusive culture, strong sense of purpose, and commitment to the professional growth and well-being of our people. At Cambridge, we don't just publish books or deliver tests—we empower progress, inspire curiosity, and champion the pursuit of knowledge.

What can you get from Cambridge?

At Cambridge, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.

The organization offers a wide range of benefits and opportunities including:

• Regular Employment on Day 1
• HMO Coverage and Life Insurance on Day 1
• Paid Annual Leaves (Vacation, Well-being, Flexible, Holiday, and Volunteering leaves)
• Vesting/Retirement package
• Opportunities for career growth and development
• Access to well-being programs
• Flexible schedule, hybrid work arrangement and work-life balance
• Opportunity to collaborate with colleagues from diverse branches that will expand your horizons and enrich your understanding of different cultures

Reporting to the Senior Product Insight Manager, your accountabilities will include:

• Research activities within the Insight, Ideation and Impact team e.g., developing and analysing customer surveys, conducting customer interviews, undertaking competitor research.
• Monitoring our customer forums and ensuring the voice of the customer is part of our product development.
• Contributing to the implementation of product impact measures to support P&S's decision-making through data collection and analysis.
• Support with administrative tasks related to working with external companies, agencies and freelancers we may commission or partner with.

An ideal candidate has the following qualities:

• Collaborative and organized team member.
• Excellent communication skills and attention to detail.
• 1-2 years experience of conducting market and customer research.
• Passion for publishing, product development or insight.

• Confident at presenting research findings.
• Strong data analysis skills.

Are you driven by desire to be part of a globally renowned institution that celebrates innovation, embraces inclusion, and empowers learners? Then, we invite you to Pursue your Potential with us.