Category Management Analyst

Location: Manila

Department Operations Level Experienced  (Individual Contributor)
Location Manila The  Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

Provide timely in-depth reports of Category performance and drivers

Assist in overall operational execution of category initiatives and strategies

Analyse key business performance indicators and innovate or re-engineer processes based on industry best practices and our accelerator as well as lead issue management and develop short-term and long-term solution

Lead business insights, data gathering, analysis and findings extraction from both internal source and seller account managers in order to support category growth plans

Co-manage internal and external communications-related projects with Category Managers Work on ad-hoc projects and assignments with the most efficient execution

Efficiently organise and convene meetings during the operation of the project, and follow up on the implementation of the meeting tasks

Develop project plans, track project progress, ensure projects reach expected goals, and do quality time management

Co-lead the preparation of project status reports, including progress, issues, and risks with Category Managers Help plan and implement other category activities, responsible for conducting market research,gather intelligence and consumer behavior research

Requirements:

Bachelor's degree with at least 3 years of working experience preferred

Work experience in a management consulting firm or relevant fields are preferred but not a must Experienced in the full life cycle project, from strategy to implementation

Good written and verbal communication skills with strong stakeholder management

Superior analytical capabilities and writing abilities, able to maintain data confidentiality

Ability to independently structure data analysis and lead problem solving for business initiatives

Good team player, positive attitude, and eager to learn and share knowledge

Proactive and take ownership of one's work Detail-oriented, well-organized, efficient, and effective

Adaptable, willing to learn and thrive in a fast paced environment
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