Commercial Strategy Associate – Fulfillment; Cross-Border

Position: Commercial Strategy Associate – Fulfillment (Cross-Border)
Location: Manila

Department Business Development and Partnerships Level Entry  Level Location Manila The  Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.

Job Description:

Business Performance Management Own overall LFF commercial performance (ADO, ADGMV, PC 2%)Monitor weekly/monthly performance and identify growth levers

Drive corrective actions for underperformance across clusters

Target Setting & Planning Lead target setting exercises (monthly) aligned with company OKRsTranslate topline targets into actionable plans across seller segments and programs

Track target achievement and ensure accountability across stakeholdersFBS Seller Acquisition Drive and support acquisition strategy for Fulfilled by Shopee (FBS) sellers

Identify high-potential sellers for onboarding into FBSPartner with clusters and Scommerce teams to scale acquisition funnel

Seller Programs & Incentives Design and manage seller programs

Ensure program effectiveness in driving seller growth and retention

Continuously refine mechanics based on performance data Warehouse Rate Cards & Pricing Own WH rate card strategy to balance competitiveness and profitability

Conduct benchmarking and cost analysis

Align pricing with seller segments and business objectivesP&L Management Own LFF commercial P&LMonitor cost drivers (logistics, incentives, warehousing)
Drive initiatives to improve margins and operational efficiency

Stakeholder Management Act as key PIC for commercial-related queries and escalations, ensuring end-to-end resolution across teams.

Proactively engage stakeholders across LFF Commercial, Regional LFF, and Scommerce Commercial teams to align on priorities and execution plans.

Represent the team in weekly/monthly business reviews and cross-functional operational syncs.

Ensure alignment and follow-through on key initiatives and performance commitments.

Requirements:

Bachelor's degree or above, any major.

Fluent in English communication.

Strong logical thinking, analytical skills, self-driven, and result-oriented.

Communication and collaboration skills:
Efficient communication and effective advancement of cross-team collaboration.

Project management:
Strong data analysis ability, capable of independently deconstructing business goals and producing feasible solutions.
3 to 5 years or more of experience in the internet or e-commerce industry, with relevant project management experience
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