Key Account Manager - Cross Border

Location: Manila

Department Business Development and Partnerships Level Experienced  (Team Lead)
Location Manila The  Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.

Job Description:

Manage performance and drive competitive advantage of overseas sellers in assigned categories:

Monitor trends and analyze seller performance and profitability - generate actionable insights to develop category initiatives aligned with company goals and objectives.

Map category landscape and coordinate with seller market teams to design and execute category growth plans.

Coordinate with both local and cross-border teams to ensure optimal resource allocation - leverage available internal resources to drive campaign performance of overseas sellers.

Collaborate with seller market teams to obtain information, cascade programs, generate investments and gather feedback from overseas sellers in assigned categories.

Act as point of contact for any operational issues of cross-border shops in assigned categories.

Perform ad-hoc analyses related to assigned categories as required

Requirements:

Proficiency in Microsoft Excel and Google Sheets Project management/stakeholder management skills

Strong analytical and problem-solving skills

Data-driven mindset and solid business acumen (good understanding of growth and profitability)
Good communication skills

Excellent verbal and non-verbal communication skills in English, Mandarin is a plus, but not required
#J-18808-Ljbffr