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Features Specialist - SPX Express

Job in Manila, Daggett County, Utah, 84046, USA
Listing for: Shopee
Full Time position
Listed on 2026-07-15
Job specializations:
  • Business
    Business Analyst, Business Systems & Technology Analysis
Salary/Wage Range or Industry Benchmark: 24330 USD Yearly USD 24330.00 YEAR
Job Description & How to Apply Below
Location: Manila

Department Operations Level Experienced  (Individual Contributor)
Location Manila The  Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

Coordinating with regional and local teams for development of new product features for SPX Express Managing the launch of new or revamped product features through clear and efficient communication

Onboarding new stakeholders to the company’s product ecosystem and processes

Prepare detailed plans to track and monitor project development and performance

Perform quality assurance controls on products

Create support and training documents for internal and external users

Conduct research to identify stakeholder needs and market gaps Suggest product enhancements to improve user experience

Setup and maintain product settings for expansion projects (new hubs)
Highly meticulous and detail-oriented

Requirements:

Requirements:

Bachelor’s Degree in Management, Management Information Systems, Business, or equivalent

Great track record of successful project management is required

Experienced in developing new product features

High proficiency in MS Office especially in MS Excel Outstanding critical-thinking and interpersonal skills

Strong communication skills in English and Filipino Knowledge in Tableau, Python, or other programming languages is a plus Capable of handling multiple tasks and able to work in a dynamic work environment

Highly meticulous and detail-oriented
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