Claim Technical Assistant - Hybrid

Why Arbella?

Arbella is focused on people, providing a great work environment, encouraging work/life balance, offering flexible work arrangements, competitive salaries, and exceptional benefits packages. We invest in employees and encourage growth.

• On‑site gym and fitness classes, as well as one‑on‑one personal training
• On‑site nurse, nutritional counseling, and mental health resources
• Full‑service cafeterias
• Free shuttle service to Quincy Adams T Station
• Tuition assistance programs
• Opportunities to get involved:
  Arbella Activities Committee, Diversity and Inclusion Council, and more
• A company committed to community: volunteer opportunities, employee‑led community efforts, and the Arbella Insurance Foundation
• Robust training, mentorship, and professional/personal development programs
• Colleagues who genuinely care about each other

Start an exceptional career in Claim as a Claim Technical Assistant. You will provide both administrative and technical support to all Claim functions and build a great foundation for future career growth in Claim.

• Process loss and expense payments.
• Skilled data entry into multiple claim and related database systems.
• Request police reports and other investigative material.
• Request appropriate letters and correspondence as directed by the Claim Professional.
• Provide administrative support to Claim Professionals (e.g., printing, filing, and copying documents).
• Answer routine questions relative to area of responsibility which may include contact with agents, insured(s) or others.
• Keep supervisor informed verbally and in writing of activities and problems within assigned area of responsibility; refer matters beyond limits of authority and expertise to supervisor for direction.

• Able to work in a fast‑paced environment.
• Strong interest in advancement within the Claim Department.
• Sound MS Office skills and able to work in an organized manner.
• Good time‑management skills with strong attention to detail.
• Some office or customer service work experience preferred.

Your work schedule is 36.25 hours per week. You will be eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more.

Our current reasonable and good‑faith estimate of the annual salary or hourly wage range for this position is approximately $41,470 ($22.00 an hour)–$44,014 ($23.35 an hour) based on a variety of factors including, but not limited to, relevant skills and experience.