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Mortgage Customer Care Specialist; One-Call Resolution

Job in Hildale, Washington County, Utah, 84784, USA
Listing for: Village Capital & Investment
Full Time position
Listed on 2026-07-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Mortgage Customer Care Specialist (One-Call Resolution)
Location: Hildale

Village Capital & Investment LLC is seeking a Customer Service Representative in Hildale, UT. The role involves handling inbound and outbound calls, resolving customer mortgage needs, and building rapport with clients to achieve one-call resolution.

Collaboration with internal and external departments is essential to address client issues. Ideal candidates will have high school completion, customer service experience, and strong phone etiquette, with proficiency in Excel/Word and Google

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