Facilitator

Requisition :

# of Openings: 4

Location: US-UT-Moab

Category: Customer Service/Support

Position Type: Non-benefited (hourly) Part-Time

Job Classification: Non-Benefited

College: Statewide Campuses

Department: SW Campuses RES-Southeastern Utah

Advertised Salary: $18.00 an hour

The Classroom Facilitator will work at the Utah State University campus in Moab. Hours may vary depending on need and will be scheduled anywhere between 7:30 AM and 10:30 PM Monday through Friday, and Saturday 7:30 AM to 1:00 PM, and other times as assigned. Hours will be less than 28 hours per week and may change each semester. This position reports to the Director of Students and is an ACA variable position.

• Assist students and instructors by operating classroom equipment essential to delivery of interactive video conference (IVC) classes.
• Communicate effectively face‑to‑face, over telephone, on IVC equipment, via electronic communication tools, and in writing.
• Use a computer to check email and to access USU software systems, Microsoft Word, and Excel.
• Distribute and collect classroom materials, proctor exams and quizzes, and maintain a quiet learning environment.
• Maintain accurate class rolls, attendance records, and classroom materials tracking procedure records.
• Act as a liaison between students and University instructors and administrators.
• Greet students and patrons at the front desk and direct them to the appropriate resources.
• Perform other duties as assigned.

• Exceptional listener and communicator who effectively conveys information verbally and in writing.
• Strong organizational skills.
• Attention to detail.
• Ability to effectively prioritize and juggle multiple projects.
• Ability to adapt to changing conditions or work assignments.
• Excellent interpersonal abilities.
• Cultural sensitivity and ability to build rapport with a diverse workforce in multicultural settings.
• Team player who excels at building trusting relationships with customers and co‑workers.
• Productive worker with a solid work ethic who exerts effort in successfully completing tasks.
• Dependable, responsible contributor committed to excellence and success.
• Self‑starter who takes initiative with minimal supervision.
• Willingness to learn new skills or techniques.

Employees work indoors and are protected from weather and/or contaminants, but not necessarily, from occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions. The employee is frequently required to reach with hands and arms and may lift and/or move up to 10 pounds.

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

Utah State University is an equal opportunity employer and provides access and reasonable accommodation for individuals with disabilities. For accommodation requests, contact the ADA Coordinator in the Office of Human Resources at (435) 797‑0122 or hr.