Team Supervisor

About the Role

Alpine Academy is a residential therapeutic school for teenagers- a place where students live, learn, and heal, often after years of struggling in environments that couldn't meet their needs. The adults who work here aren't just staff. They're the consistency, the safety, and the belief that makes real growth possible.

You’re not the loudest person in the room. You’re the steadiest and you’re willing to roll up your sleeves to prove it.

You’ll do well here if you:

• Lead by example and find more satisfaction in showing people how than telling them to
• Can hold authority and humility at the same time, you’re the decision-maker and still willing to do the work
• See accountability as a form of care, not a punitive act
• Stay clear-headed under pressure and steady when things get unpredictable
• Enjoy developing people, you take genuine interest in your team’s growth
• Find real satisfaction in things running well, not just in managing crises
• Are willing to be present when your team needs you, even outside perfect hours

A note on the role’s demands:
You’re leading staff who carry real emotional weight every day, while doing much of that same work yourself. The supervisors who succeed here are grounded, self‑aware, and able to take care of themselves so they can genuinely show up for others.

The home feels steady. Students know what to expect. Staff trust the system and each other. Shifts run smoothly even when you’re not running them. Problems get addressed early instead of becoming emergencies. Your Treatment Lead is effective because you’ve created the conditions for good clinical work to happen. And over time, the coaches on your team grow into confident professionals because they learned by watching you.

• Experience leading or managing a team. Residential care background not required, but a heart for the mission is
• Strong operations and organizational skills; you know how to run a room and a schedule
• Comfort supervising staff, delivering honest feedback, and holding accountability with care
• Ability to respond to the home by phone or in person when needed
• Physical ability to work alongside staff in a residential setting, support students in crisis, and drive company vehicles
• Background check clearance and eligibility for agency insurance
• High school diploma or equivalent; 21+ years of age

When a home is well-led, everything else works better: treatment outcomes, staff confidence, student safety, and the quality of relationships that make real healing possible. This role creates that foundation.

Our coaches work when teens need them most — evenings, weekends, and holidays. Because we provide round-the-clock care and supervision for young people, reliability is essential and we maintain a strict attendance policy.

• Typically 40–45 hours per week
• Overtime paid at 1.5x for hours over 40
• Company holidays paid at 2x

• PTO
• Health insurance and HSA coverage for employee and dependents
• Disability and life insurance
• Retirement contributions paid entirely by the company: no out-of-pocket required from you. We contribute 5–15% of your pay directly toward your retirement, and that percentage grows the longer you’re with us. It's our way of saying that when you invest in our students, we invest in your future.

We believe our staff are the foundation of everything we do. When you join our team, you’ll receive hands‑on training, ongoing coaching, and a clear path to Teaching‑Family Model certification
-all while doing work that genuinely matters.