Crater Attendant

Overview

The Crater Attendant is the direct point of contact with guests upon entering the Crater, supporting daily operations while delivering a professional, welcoming, and positive guest experience for Crater activities.

• Assists guests with Crater check‑in, including waiver completion and payment processing.
• Assists with reservations for Crater activities, ensuring accuracy and a positive guest experience.
• Maintains regular, reliable attendance and punctuality.
• Maintains a professional appearance in accordance with company standards; wears the appropriate uniform or attire.
• Maintains open and effective communication with team members and management.
• Adheres to established safety and emergency procedures and protocols, including company, federal, and state regulations and guidelines.
• Completes all required company training/compliance courses as assigned.
• Adheres to company standards and maintains compliance with all policies and procedures.
• Performs other related duties and responsibilities as assigned.
• Promotes a positive and energetic atmosphere to help create an amazing guest experience; leads by example.
• Provides after‑hour availability for any needs and tasks that arise with staff and Crater operations.
• Communicates effectively and works well with others and management.

Education

• High School Education or Equivalent

Experience

• Customer Service Experience required;
  Management Experience a plus.
• Expert experience required in technology (email, Google, Excel, phone, booking, and various software).
• Please see mandatory licenses and certifications required.

In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well‑being of our team members and their families.

• Multiple tiers of medical coverage
• Dental & vision coverage
• 24/7 Tele Doc service
• Free maintenance medications
• Pet insurance
• Hotel discounts
• Tuition reimbursement
• Paid time off (vacation, sick, bereavement, and holidays)
• 401(k) match

EEO AA
- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. Davidson Hospitality is a drug‑free workplace. Pre‑employment drug test and background check required. We participate in E-Verify.