Coordinator, Business Operations - Bali Hai, Princeville, Kauai

Responsibilities

• Provide exceptional customer service to guests, business partners, and the team.
• Identify ways to improve customer service or processes.
• Collect and validate data when interacting with guests to ensure the best experience.
• Manage and protect company assets through all interactions.
• Understand and implement operational procedures that govern the business.
• Support new initiatives and help teams impacted by these changes.
• Maintain daily, weekly, monthly, or quarterly reporting needs.
• Leverage resources to provide quick support for questions as they arise.

• Experience delivering outstanding customer service.
• Experience validating data and reporting or answering questions from onsite business partners.
• Support integration of new processes and procedures.
• Proficient in Microsoft Office Suite.
• Availability to support the business throughout weekends and holidays.

Generally starting at $22.02 - $22.48 per hour.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off, parental leave and holidays (depending on position)
• Wish day paid to volunteer at an approved organization
• 401(k) with employer match (subject to eligibility and tenure)
• Legal and identity theft protection plan
• Voluntary income protection benefits
• Wellness program
• Employee Assistance Program

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.