B2B Dealer Experience Associate

Job Summary

Revelyst is a collective of makers that design and manufacture performance gear and precision technologies. Our category‑defining brands, such as Bushnell, Simms, Camp Chef, Stone Glacier and many more, leverage meticulous craftsmanship and cross‑collaboration to pursue new innovation and redefine what is humanly possible in the outdoors.

The Dealer Experience Representative (DXR) is responsible for all aspects of order processing from the initial contact until the dealer is satisfied with the delivery of their order. The DXR is the primary contact for the sales team and works with Leadership as a dealer advocate. This position reports to the Dealer Experience Supervisor and is based in one of the following locations:
Logan, UT;
Bozeman, MT; or Brookhaven, MS.

• Create and maintain dealer orders with 100% accuracy.
• Be the main contact for incoming dealer calls.
• Answer incoming calls and respond to voicemail within 24 hours.
• Respond to emails from dealers within 24 hours.
• Issue Return Authorizations and create shipping labels as needed.
• Communicate sales order changes to all appropriate departments.
• Develop and maintain positive dealer relations with buyers and staff.
• Effectively present information and respond to questions from management and team members.
• Monitor and maintain order book daily.
• Be proactive and demonstrate problem‑solving skills.

• Typing speed of 35–40 words per minute.
• Proficiency in Microsoft Office Suite.
• Energetic phone skills – must diagnose and resolve questions on the fly.
• Extreme attention to detail.
• Ability to follow process/flow documentation.

• Strong dealer service focus.
• Self‑starter with a Can do attitude.
• Consistent attendance and reliability.
• Strong verbal, written, and interpersonal communication skills.
• Good comprehension, listening, and problem‑solving abilities.
• Ability to maintain a high level of energy with a sense of urgency.
• Strong collaborative team player with the ability to establish and maintain positive and effective working relationships.
• Ability to multi‑task.
• Strong time‑management skills.
• Attention to detail and accuracy in task execution.

Hourly Rate: $18.00 – $22.00, adjusted for experience, location, education, and skills.

• Medical, dental, vision, disability and life insurance.
• 401(k) plan.
• PTO and paid holidays.
• Gear discounts.
• Opportunity to add value to an exciting mission.

Revelyst is an equal opportunity employer. All applicants are considered for employment without regard to race, color, sex (including pregnancy and related conditions, sexual orientation or transgender status), national origin, religion, age (40 and older), equal pay, disability or genetic information, or any other characteristic protected by law. Forms of retaliation for filing a complaint or participating in a discrimination investigation are prohibited.

For any part of the employment process, if you need a reasonable accommodation because of a disability, please send an e‑mail to  This e‑mail address is for accommodation purposes only; we will not respond to other inquiries.