Mortgage Broker Assistant

Position

Mortgage Broker Assistant

PHP 70,000 - 75,000/month

Aligned with Australian hours; full-time (remote)

AU Holidays

Illumina Finance is a specialized commercial mortgage brokerage and financial consultancy based in Sydney, Australia. The firm serves as a strategic intermediary for sophisticated property investors and developers, focusing on complex commercial lending and debt advisory. With a deep understanding of the Australian credit market, they provide tailored funding solutions for commercial acquisitions, construction projects, and specialized asset classes. Their approach centers on navigating the intricacies of non-bank and institutional lending to secure competitive capital structures for high-net-worth clients and corporate entities.

We are seeking a highly experienced Mortgage Broker Assistant to serve as the backbone of back-office operations. This is a critical "plug-and-play" role designed for a professional who can manage the end-to-end loan pipeline with precision, allowing the Principal Broker to focus exclusively on strategic sales and client-facing advisory.

• End-to-End Loan Processing
  :
  Manage the full lifecycle of a loan from initial application through to settlement, ensuring all milestones are met with strict adherence to deadlines.
• Platform Management
  :
  Expertly utilize MyCRM and Apply Online to input data, track applications, and maintain immaculate digital records.
• Operational Coordination
  :
  Proactively order property valuations and initiate pricing requests with lenders to secure the most competitive outcomes for clients.
• Compliance & Documentation
  :
  Review and package loan documents to ensure 100% accuracy and compliance with lender requirements and Australian credit regulations.
• Stakeholder Liaison
  :
  Act as a primary point of contact for lenders, solicitors, and real estate agents to resolve queries and expedite approvals.
• Client Communication
  :
  Provide proactive, professional updates to clients in impeccable English, ensuring a world‑class customer service experience.
• Pipeline Oversight
  :
  Monitor the workflow to identify potential bottlenecks, ensuring no file sits idle and maintaining a high conversion rate from submission to settlement.

• Industry
  
  Experience:
  
  Minimum 2–3 years of direct experience in an Australian Mortgage Broker Support or Loan Processing role.
• Immediate Readiness:
  Must be able to "hit the ground running" with minimal training investment required.
• Technical Proficiency:
  Advanced, hands‑on experience with MyCRM and Apply Online is mandatory.
• Process Knowledge:
  Comprehensive understanding of the Australian lending landscape, specifically the valuation and pricing request workflows.
• Communication:
  Exceptional verbal and written English skills; ability to represent the firm professionally to high-net-worth clients and institutional lenders.

• Strong analytical skills with an eye for detail regarding credit policy nuances.
• Experience across a diverse lender panel (Major Banks vs. Boutique/Non-conforming lenders).
• High level of digital literacy and an interest in optimizing back‑office efficiency.