Lien Perfection & Insurance Specialist

Position: Lien Perfection & Insurance Specialist I
Location: Lampton

Join our team - and take the next step in achieving a fulfilling career!

What We DoAt Card Works, we aim to help people connect with possibility and opportunity using our financial servicing expertise. Building meaningful, long-term relationships with consumers, our employees, and our clients is what matters most.

Who We Are Card Works , Inc. is a diversified consumer finance service provider and parent company of Card Works Servicing, LLC, Merrick Bank and Carson Smithfield, LLC.Card Works Servicing, LLC provides end-to end operational servicing functions for credit cards, secured cards, and installment loans. We service consumer and small business loans across the credit spectrum and offers backup servicing and due diligence services to capital providers and trustees.

Merrick Bank is an FDIC-insured Utah Industrial Loan Bank. Merrick operates three main business lines: credit cards, recreational lending, and merchant services.

Carson Smithfield, LLC provides a variety of post-charge-off debt recovery services, including digital self-service, IVR, live agent, and external agency management.

Essential Functions:

Responsible for UCC-1 and titling fees check requests.

Understands how to and makes regular appropriate updates to the system of record (Fiserv) as accounts are worked.

Assisting with mail, documenting the titles, is able to scan titles and contracts received via mail and save them to both the customer's online file as well as physical file.

Understands how to and can file physical titles in designated filing cabinets alphabetically.

Maintains complete knowledge of all state required filing forms are funded.

Ensures dealership and title information is continually updated, as worked, on any system of record or tracking tools (spreadsheets, workbooks, etc…).Ensures proper lien perfection by tracking titles and UCC-1s through the appropriate state agencies.

Is able to pull weekly Tardis “Outstanding Title” report and update outstanding title workbook accordingly.

Using the Previous Day Boarding Report and the web director report, audit the new loans (New Note Audit) for accuracy, UCC and FL doc stamp requirements as needed.

Addresses Title Team related email received from customers, addressing questions about their loan/title and making a return contact.

Reviews "unmatched" Vintek report and matches e-titles to customer's account.

Supports level II and Sr. Specialists as assigned by leadership

Fulfills other tasks and functions as assigned by leadership

Compliance with Laws & Regulations:

Responsible for complying with all of the Bank’s internal control policies and procedures.

Responsible for understanding and complying with all laws and regulations to which the Bank is subject.

Responsible for communicating problems in operations, noncompliance with the code of conduct, noncompliance with laws and regulations, policy violations, or illegal acts.

Education and Experience:

High School Diploma is required.

One (1) year work experience is preferred.

Summary of

Qualifications:

Working knowledge of title/lien perfection operations is preferred, but not required.

Knowledge of federal and state collection, banking, lending and bankruptcy laws and regulations for the non-prime credit segment.

Experience and demonstrated skill with Microsoft Office Suite (Word, Excel, etc…), e-mail, and database software.

Ability to solve practical problems and deal with a variety of concrete variables.

Ability to work effectively under pressure. Skilled at handling a variety of assignments simultaneously. Flexibility with a willingness to work at a rapid pace within strict time frames.

Communicates effectively both orally and in writing, including negotiation skills; presents ideas in a clear, concise, understandable, and organized manner.

Effective planning, organization, time management, and problem solving skills. High level of accountability for work with limited supervision. High degree of accuracy and trust are required.

Completes all Essential Functions with a professional demeanor.

Willingness and ability to engage in continuing education in support of the business.

Consistent demonstration of the company’s C.R.I.T.I.C.A.L. values

Work…