Accounts Receivable Team Lead- Collections

Location: Manila

Group Overview The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Role Overview The candidate will be part of a global team that manages the receivables debt of the TP ICAP group. They will manage an individual portfolio of assigned senior clients, and all aspects of their clients’ debt profile with TP ICAP, and work with the clients and colleagues to ensure each clients’ debt profile is as minimal as possible. In addition, they will be responsible for ensuring that the team they are leading fulfil their individual debt management and associated obligations, as expected.

As such it may be necessary for the successful candidate to work on a shift pattern, and potentially local public holidays, in accordance with the clients they manage, and appropriate deadlines.

Role Responsibilities Day to day supervision of Accounts Receivable team members based in Manila, but covering Global Clients, in multiple locations

Manage key client relationships, and acting as an escalation contact for lower tier clients

Responsible for the collection of outstanding debt including correct allocation of cash received

Act as first point of escalation in the tracking & recovery of brokerage fees over a large portfolio of clients

Provide leadership, direction, advice and guidance to the team, to maintain high levels of integrity, motivation and morale

Organise 1:1 and team meetings

Ensure that staff skills or knowledge gaps are met with appropriate training and development so staff can perform their roles to their maximum capability and fulfil their potential

Ensure all staff who report to you are aware of how to escalate any issues which may arise

Identify issues and escalate to senior management as appropriate

Build a professional working relationship with clients and TP ICAP employees

Ensure team members meet their key targets as agreed with management e.g. cash collection, DSO etcWork with the Cash Team to ensure the timely and accurate posting of cash receipts into the Oracle AR sub-ledger

Resolve all questions and queries by having a thorough understanding of all products and brokerage calculations

Responsible for ensuring the generation, delivery and safe receipt of monthly invoices, trade recaps and Statement of Accounts for the clients you manage, and the clients that each member of your team has responsibility for.

Ensure all revenue and invoice files are reconciled and accounted by month end deadlines

Perform reconciliation of all debtor balances

Create aged debt reports

Monitor & review all overdue debts assigned to you and your team Understand the end-to-end process flow from trading systems through static data and invoicing to the general ledger

Maintain accurate intercompany records

Ensure all client queries are entered in the JIRA query resolution toll and resolved in a timely fashion

Support the team giving guidance on Accounts Receivable procedures and processes

Recommend and implement improvements to the systems, processes and procedures

Ensure compliance with policies, guidelines and controls and monitor and record any breaches

Meet audit requirements & deadlines

Work with IT to ensure new business is integrated into AR and to ensure AR development requirements are met Experience / Competences Essential Leadership  experience in an accounts receivable environment, interacting with stakeholders across multiple functions and…