Patient Admissions

Join our dedicated healthcare team as a Patient Admissions and Collections Clerk, where you will play a vital role in ensuring a smooth and welcoming experience for our patients from the moment they arrive. This position offers an opportunity to contribute to patient care and hospital operations while fostering a compassionate and professional environment. If you are personable, detail-oriented, and committed to excellent service, we encourage you to apply.

• Obtain and verify necessary patient information to facilitate accurate admission into the hospital’s information system.
• Serve as the first point of contact for patients, providing a friendly and professional interaction to build rapport and ease patient anxiety.
• Assist patients with completing admission paperwork and address any questions or concerns they may have.
• Review patient accounts to identify outstanding balances and attempt soft collections by engaging with patients to resolve unpaid bills.
• Act as an advocate for hospital programs and services, promoting patient-centered care aligned with the hospital’s Mission, Vision, and Motto, “The Patient is First in ALL.”
• Maintain confidentiality and adhere to hospital policies, procedures, and compliance standards.

• High school diploma or equivalent; additional education or experience in healthcare administration is preferred.
• Excellent interpersonal and communication skills, with a compassionate and professional demeanor.
• Strong organizational skills and attention to detail.
• Ability to handle sensitive situations with tact and discretion.
• Basic proficiency in computer systems and data entry.
• Prior experience in healthcare, billing, or collections is a plus but not required.

We foster a collaborative and supportive work environment that values growth, integrity, and patient-centered care. Join us in making a difference in our patients’ experiences and outcomes.

High School Degree or Equivalent