Pharmacy Tech-North Salt Lake

Position Summary

Lee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like a family, and we strive to make a positive impact in the communities in which we serve.

The Pharmacy Technician supports the pharmacy team by assisting with the preparation, dispensing, and inventory of medications, while providing excellent guest service. This role works under the supervision of a licensed pharmacist and ensures that all activities comply with state and federal regulations. The Pharmacy Technician plays a vital role in maintaining workflow efficiency, promoting a clean and organized work environment, and supporting the health and safety of our guests.

• Assist pharmacists in filling and labeling prescriptions accurately and efficiently.
• Input prescription and insurance information into the pharmacy computer system.
• Prepare and count medication using automated and manual tools, as directed by the pharmacist.
• Handle third‑party insurance billing, rejections, and coordination of benefits.
• Greet and assist guests at the pharmacy counter, answer phones, and handle requests in a professional and confidential manner.
• Ensure appropriate product rotation and remove expired or damaged products from shelves.
• Maintain a clean, organized, and safe work environment, including counters, shelves, and equipment.
• Process prescription refills and assist with guest communications regarding medication availability.
• Support pharmacist‑led services, including immunizations and medication therapy management.
• Follow all HIPAA and patient confidentiality requirements.
• Adhere to state and federal pharmacy laws and company policies and procedures.
• Any other responsibilities communicated by the Pharmacy Manager, Staff‑Pharmacist, Store Director, or Pharmacy Director.

• Greet and assist guests in a friendly and courteous manner.
• Provide knowledgeable answers to guest inquiries. Request pharmacist support for instruction or education on sensitive medications and/or procedures. Ensure accuracy in answers with pharmacist support before relaying to guest.
• Promote and exemplify a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication with guests and team members.
• Efficiently handle guest complaints; assist with pharmacy operations to keep wait times to a minimum.
• Respond to telephone requests from guests, physicians, and vendors.
• Actively assist with clinical programs (immunizations, MTM, health screenings, etc.) and all other company‑sponsored programs.
• Understand and communicate correct procedures for billing, filling and dispensing products under CMS DMEPOS guidelines.
• Display excellent problem‑solving skills and pride themselves on finding the best resolution that exemplifies Lee’s Way—doing what’s best for our guests, our team, and our company.

• Accurately handle, verify, and dispense prescription medications to guests, ensuring correct drug, dosage, quantity, and labeling.
• Monitor and manage inventory levels of medications, ensuring appropriate stock rotation (First‑In, First‑Out), preventing expired stock, and minimizing waste.
• Ensure all medications are stored under appropriate conditions (temperature, humidity, light protection) according to manufacturer and regulatory guidelines.
• Safely and securely store, track, and dispense controlled substances in compliance with DEA regulations, including logging, counting, and reporting discrepancies.
• Coordinate safe and legal disposal of expired, recalled, or damaged medications through reverse distribution channels or hazardous waste programs.
• Follow strict hygiene and sanitation protocols when handling medications to prevent cross‑contamination and ensure product integrity.
• Identify and remove recalled medications from inventory promptly and follow recall procedures as mandated by regulatory agencies.

• Maintain a clean…