Medical Case Manager (MVP

Medical Case Manager (MVP Program) – Fourth Street Clinic | Sandy, UT Position Overview

The Medical Case Manager (MCM) is a key member of the Medically Vulnerable Population (MVP) team
, providing patient-centered case management for unhoused and medically vulnerable individuals. The MCM conducts needs assessments, develops personalized care plans, coordinates medical and behavioral health services, and facilitates access to supportive resources. This role ensures continuity of care, addresses social determinants of health, and advocates for patients to achieve optimal health outcomes.

• Provide medical case management for a designated caseload of 25–34 patients
• Conduct thorough needs assessments for medically vulnerable patients
• Develop and update individualized, patient-centered care plans
• Coordinate and facilitate delivery of prescribed medical and supportive services
• Arrange transportation for patients to access services both within the clinic and with community partners
• Collaborate with interdisciplinary teams and external service providers to ensure continuity of care
• Maintain accurate patient documentation and meet medical/data reporting requirements
• Stay current on clinic policies, procedures, systems, and electronic health records
• Participate in weekly check-ins with the MVP Clinic Manager
• Support a healthy work environment and uphold FSC's values, fostering respect, trust, and collaboration

• High School Diploma or equivalent (Bachelor's degree in a healthcare-related field preferred)
• Experience in medical case management or related patient support functions (preferred: 2+ years in ambulatory care)
• Strong attention to detail and commitment to accuracy in all work
• Ability to work collaboratively and demonstrate a caring, compassionate approach to patient care

• Bilingual in English and Spanish
• Experience working with medically vulnerable or unhoused populations

• 100% employer-paid individual medical insurance
• Affordable dental & vision coverage
• Health Savings Account (HSA) with employer match
• Company-paid Life & Long-Term Disability insurance
• 401(k) with 3% employer contribution plus dollar-for-dollar match up to 2%
• Generous paid time-off: 3+ weeks/year for full-time employees
• 13 paid holidays, plus 2 personal holidays and 2 wellness days
• Tuition reimbursement and Employee Assistance Program (EAP)